Rusnak/Westlake Audi

Consistent personal service This is my second purchase from this dealership. My salesperson made everything easy and enjoyable. She found the right car at another dealership and This is my second purchase from this dealership. My salesperson made everything easy and enjoyable. She found the right car at another dealership and had it brought to us. Every phase of the experience was positive. That is something that I have come to expect at this dealership. More

Great Experience Mike Jaber did a fantastic job in helping me lease my new SR5 Sportback & thank you to the entire team @ Ruznak Audi Westlake for making the process s Mike Jaber did a fantastic job in helping me lease my new SR5 Sportback & thank you to the entire team @ Ruznak Audi Westlake for making the process so smooth More

service the service department is very professional , they put you on ease and are very efficient. Adam explained the service and gave me a loaner and had the service department is very professional , they put you on ease and are very efficient. Adam explained the service and gave me a loaner and had the car ready on time. He walked me to my car. I love all the staff there. More

Great group of service folks Been taking both my Audi’s since I got them and didn’t even buy it from Rusnak. The one Audi dealer tried to tell us we need brakes and the car was a Been taking both my Audi’s since I got them and didn’t even buy it from Rusnak. The one Audi dealer tried to tell us we need brakes and the car was a a3 TDI and had 20,000 miles. I knew it didn’t and stopped going there. My 2nd Audi I purchased from another dealer. During the tome I bought my Audi I saw a service person pulling out to service a car and was parked parallel. The person hit the car behind him and just kept going. These guys have been professional and have been going here since 2014. Easy folks and there to take care of the issue and do it right. Wouldn’t go to another dealership and will buy my next Audi from Rusnak. More

Not Accomodating Friendly but try to sell you something you don’t want or discourage you from something your interested in. Audi German attitude. As if it is the o Friendly but try to sell you something you don’t want or discourage you from something your interested in. Audi German attitude. As if it is the only brand in the world worth looking at. Audi German Westlake attitude pricing. As if because you came to Westlake you pay top $ for the same car you can get in Oxnard for no attitude and a better deal. More

Purchase and service dept Easiest transaction ever. Everyone was kind informative and willing to work with me any way they could. Kareem offered me the best deal popsicle. Very Easiest transaction ever. Everyone was kind informative and willing to work with me any way they could. Kareem offered me the best deal popsicle. Very pleased with my purchase. More

Excellent Service As Always...!!! They were waiting for me when I drove in, my work order was waiting, Jessie asked if there was any other concerns they needed to address while my car They were waiting for me when I drove in, my work order was waiting, Jessie asked if there was any other concerns they needed to address while my car was in for the big 75K service, I said "No" then Jesse personally escorted my over to the loan vehicle area where I was given my freer loan Audi... When the major service was completed, Jesse called me to let me know I could pick up my A8, and I did with out any complications... Major service completed with no problems or surprises... On a scale of 1 to 10, Rusnak is a 12... Stephen More

Excellent experience!! I was able to get an appointment immediately, was met with kind smiles when I dropped off the car. Was told in detail what was going to be done and gi I was able to get an appointment immediately, was met with kind smiles when I dropped off the car. Was told in detail what was going to be done and given a loaner car. My car was returned on schedule with all work performed. Very happy with the people and work done at Rusnak. Keep up the great work! More

Great Service | Great People Great Dealership to work with! Great Service and always Great People! Always feel confident that the work done to my car is right and what I need an Great Dealership to work with! Great Service and always Great People! Always feel confident that the work done to my car is right and what I need and no more. More

Purchase Experience Rusnak staff was courteous, respectful and well informed. I appreciated that they were helpful but not “pushy”. Bruce Lee was especially clear and th Rusnak staff was courteous, respectful and well informed. I appreciated that they were helpful but not “pushy”. Bruce Lee was especially clear and through in explaining the various optional items. More