Rusnak/Westlake Audi

Perfect execution! This was on a Monday Morning and you could imagine the service writers were very busy. All went very well with no hiccups. They asked the correct ques This was on a Monday Morning and you could imagine the service writers were very busy. All went very well with no hiccups. They asked the correct questions and I was out of there in less time than I had figured on. More

Audi - Q5 Hybrid I have been customer since I bought my car from Rusnak Westlake. All my service done there and all service handle by Adam. One of the best person to I have been customer since I bought my car from Rusnak Westlake. All my service done there and all service handle by Adam. One of the best person to deal with. I am very happy and I wouldn't take my car any where else. Mike More

10000 Check up Audi made it easy- dropped of my car and got another . They called me when it was finished. I do wish they would not reset my settings Audi made it easy- dropped of my car and got another . They called me when it was finished. I do wish they would not reset my settings More

Easy internet purchase I was looking for a certified preowned A6’ and found the car I wanted here. I worked with Fay, and after telling her that I lived over 100 miles away, I was looking for a certified preowned A6’ and found the car I wanted here. I worked with Fay, and after telling her that I lived over 100 miles away, she was able to put a deal together that worked for me, and had the vehicle paperwork ready for me when I arrived. A test drive and a little time in the finance office with Negin was all it took at the dealership. I am a very pleased customer. More

Radio quit working. Fixed in two days. Good service. I misunderstood that the recall would also be fixed the same visit. Adam was super nice. Waited a day to get the part. Good service. I misunderstood that the recall would also be fixed the same visit. Adam was super nice. Waited a day to get the part. More

My A4 I have a leased car originally brand new. Now that the lease is up soon, I have a few options. Not sure what I’ll do. The water coolant pump went out I have a leased car originally brand new. Now that the lease is up soon, I have a few options. Not sure what I’ll do. The water coolant pump went out and I replaced it. Customer service was great to me. More

Regular Service I've been a customer of Rusnak Westlake for years. Driving my second A-7 I bought there. Jesse in service and the manager Carl are two of the best. I've been a customer of Rusnak Westlake for years. Driving my second A-7 I bought there. Jesse in service and the manager Carl are two of the best. They do what they say and always let me know about any changes. Never had one problem with these consummate professionals. More

Highly recommend service dept. adam is the Best Not willing to respond further as to sales dept Service departartment is very good Adam is a reap professional I have bought 6 Audis in the past 5 Not willing to respond further as to sales dept Service departartment is very good Adam is a reap professional I have bought 6 Audis in the past 5 years The First 4 from Rusnak the last 2 from Calabassas That's all I have to say More

Great service It was the least painful visit to dealership ever ! I’ve got just what I asked for! Straight forward, honest, quick answers! Happy about my choice ! It was the least painful visit to dealership ever ! I’ve got just what I asked for! Straight forward, honest, quick answers! Happy about my choice ! Thank you ! More

Audi Leasing Accompanied by my son-in-law I leased an Audi crossover vehicle. The process was fair, pleasant and informative except for one snag. The salesperson Accompanied by my son-in-law I leased an Audi crossover vehicle. The process was fair, pleasant and informative except for one snag. The salesperson spoke directly to my son-in-law, not to me (the buyer!). I finally said something to the salesperson after over an hour of this disregard. One other incident with the same person. I specified initially that I wanted a navigational system. He spent a good amount of time showing me a great car, but with no Nav system. Once this lack was noted by me there was embarrassment and a final correction. More