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Rusnak/Westlake Audi
Thousand Oaks, CA
525 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 525 reviews
February 06, 2019
Years of Great Service and Great Experiences The service guys are what keep me coming back to Audi. Every time I have a service visit the staff is friendly, honest and overall excellent. This is The service guys are what keep me coming back to Audi. Every time I have a service visit the staff is friendly, honest and overall excellent. This is a huge reason why I will never leave Audi. Between myself and my family there's been 3-4 Audi's in the family. The service team has delivered for years and continues to get better! More
by CameronC19
Employees Worked With
Carl Seehoffer
February 03, 2019
Great service We had a very smooth dealing with Mike Jaber. He is a no nonsense person. Did not push for higher price models. Kept me posted about the steps and pro We had a very smooth dealing with Mike Jaber. He is a no nonsense person. Did not push for higher price models. Kept me posted about the steps and processes. More
by pratis74
Employees Worked With
Mike Jaber, Bruce Lee
January 19, 2019
Great service Attentive capable and timely... Adam is alwYs on top of things .. keeps me informed .. and gets things done! I will always ask for him when I bring m Attentive capable and timely... Adam is alwYs on top of things .. keeps me informed .. and gets things done! I will always ask for him when I bring my car in for service More
by Tjc7
Employees Worked With
January 18, 2019
Great experience. Excellent and prompt service even when it is warranty related. I was provided with a new A6 as a loaner car and had it for a few days while the servi Excellent and prompt service even when it is warranty related. I was provided with a new A6 as a loaner car and had it for a few days while the service was being performed. More
by Frankie 19
Employees Worked With
January 16, 2019
Service Very professional dealership with excellent customer service. Makes going in to get service easy and stress free. I would rather go here than my local Very professional dealership with excellent customer service. Makes going in to get service easy and stress free. I would rather go here than my local Oxnard AUDI. Highly recommend this dealership! More
by Monkey16
Employees Worked With
January 11, 2019
Customer Service Excellent customer service, kept me informed throughout the process, I would highly recommend this dealer to anyone. Although the service cost was hig Excellent customer service, kept me informed throughout the process, I would highly recommend this dealer to anyone. Although the service cost was high, I felt we received value for our money. More
by profweavah
Employees Worked With
January 10, 2019
Great service friendly staff I’m a new Audi owner and each time I have been to the dealership for service and for parts the staff has been friendly and helpful the work was done q I’m a new Audi owner and each time I have been to the dealership for service and for parts the staff has been friendly and helpful the work was done quickly and then well I’m very happy with Russ neck Audi in Westlake Village More
by Asdf-/:;
January 04, 2019
Four Cars and Counting Since 2007 I've leased four Audis from Rusnak Westlake. For my most recent lease, I did a LOT of research, called and/or visited six difference SoCal Since 2007 I've leased four Audis from Rusnak Westlake. For my most recent lease, I did a LOT of research, called and/or visited six difference SoCal dealers, and in the end I still went with Rusnak because no one else could do better in finding me the exact car I wanted (A5 Sportback with Black Optics Package) for a reasonable lease rate. For the past three cars, I've worked with Fay and she is spectacular. Trust me, no one will work harder for you. More
by Gary4Audi
Employees Worked With
Fay Moghadamniafalakdeh
January 02, 2019
Close to home, nice service Thank you for making sure my car is safe and sound! Jessie and Carl made leaving my car easy. Thank you again for a great service experience. Thank you for making sure my car is safe and sound! Jessie and Carl made leaving my car easy. Thank you again for a great service experience. More
by GailC
December 19, 2018
Great service experience Always friendly, knowledgeable and prompt. They were able to get me in right away and communicated a proper timeline and vehicle was completed on tim Always friendly, knowledgeable and prompt. They were able to get me in right away and communicated a proper timeline and vehicle was completed on time. I would highly recommend Carl and his service team to any Audi owners. More
by Bkraszewski
Employees Worked With
