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Rusnak/Westlake Audi

Thousand Oaks, CA

4.9
525 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 525 reviews

April 18, 2020

Remembered me. Was efficient and courteous. Good communication throughout the day. Followed up. Careful pleasant driver to my job. Perfect transaction and I look forward to another seamless visit. T More

by Angela
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Seehoffer
Apr 19, 2020 -

Rusnak/Westlake Audi responded

Angela, Thank you for taking the time to write a positive review! We are happy to hear that Jesse, Carl, and Adam were able to assist you in another seamless service visit and were able to make the overall experience perfect. Please don't hesitate to reach out in the future if you need any further auto-related assistance.

April 17, 2020

Consistently excellent service from the Service Department. Have worked with Audi dealerships across the US and they are amongst the best. Timely, courteous and superb communications on my cars s More

by dmkendall329
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2020 -

Rusnak/Westlake Audi responded

Thank you for the great review and we look forward to working with you again.

April 16, 2020

I loved this dealership ! They are efficient and I love the friendly and knowledgeable staff. Most importantly they fixed the problems I was having and I felt they really went above and beyond to make my s More

by sandysetup
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Seehoffer
Apr 17, 2020 -

Rusnak/Westlake Audi responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 15, 2020

Good service Able to setup appointment right away for my 2016 A3 55k service. Reed and Jesus (Service Dept.) provided very good service, answered my questions, an More

by cyberatch201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reed, Jesus
Apr 16, 2020 -

Rusnak/Westlake Audi responded

Thank you for the great review. We will be sure to thank Reed and Jesus for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 10, 2020

I love coming here, and don’t mind the longer drive to get the friendly, efficient and professional experience every single time that this dealership has provided me with for almost 4 years now. Simply th More

by Karin
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Seehoffer
Apr 11, 2020 -

Rusnak/Westlake Audi responded

Thank you for the amazing review, Karin! We are happy to know that you have been enjoying our services throughout these years. Let us know if there is anything else we can help you with. We look forward to your next visit!

April 09, 2020

Extraordinary service provided by Carl and the entire Service Team! I have both purchased a car and had service performed there multiple times & highly recommend the Rusnak Team. More

by Brad
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Seehoffer
Apr 10, 2020 -

Rusnak/Westlake Audi responded

Thanks for the great feedback, Brad! We're pleased to hear Carl and our Service Team has taken excellent care of you. We appreciate your business and look forward to working with you again in the future!

March 31, 2020

this dealership is the only place we will take our this dealership is the only place we will take our Audi‘s to. They take care of their customers like no other and would not go anywhere else. More

by karenjnnuzback
Recommend Dealer
Yes
Employees Worked With
Jesse Aguayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Gonzalez , Carl Seehoffer
Apr 01, 2020 -

Rusnak/Westlake Audi responded

We really appreciate your feedback. Let us know if we can do anything else for you. We are here to help!

December 28, 2019

Great customer service. They were very timely on taking my car in, working on it, and getting it cleaned and ready for pick up. Appreciate their efforts. More

by ttiengerd
Recommend Dealer
Yes
Employees Worked With
Adam Ummarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitolino provides excellent shuttle service
Jan 20, 2020 -

Rusnak/Westlake Audi responded

Hi there, thanks for the kind words! We're here anytime you need help!

December 27, 2019

Our experience was very good. Sales was responsive and helpful. Financing was easy-going and no pressure; we had preapproval from our bank but received a good offer and so went with it. Sales followed u More

by nicholms
Recommend Dealer
Yes
Employees Worked With
Fay Moghadamniafalakdeh
Jan 20, 2020 -

Rusnak/Westlake Audi responded

Hi there, we appreciate your great feedback! We're glad to know your experience was positive. We hope to see you soon!

December 19, 2019

As usual the service dept takes care of our cars in a first class manner. All of the service techs are friendly and very helpful. More

by charlie_christensen
Recommend Dealer
Yes
Employees Worked With
Carl Seehoffer
Dec 24, 2019 -

Rusnak/Westlake Audi responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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