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Rusnak/Westlake Audi

Thousand Oaks, CA

4.9
538 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 538 reviews

February 19, 2025

Great service and I am absolutely thrilled with the condition of the previously owned car I purchased. Highly recommend dealership. Thanks Melissa, Nia and Harrison for making this a great experience! More

by helenpolitis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene 'Geno' Demyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catrina Meda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Nuzback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Chacon
February 16, 2025

The dealership staff was knowledgeable and very fair on pricing our new car. No surprises, no gimmicks, just straightforward information while paying attention to detail. More

by Tim.sterling
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eugene 'Geno' Demyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Avnieli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Rusnak/Westlake Audi responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

February 05, 2025

Ceramic coating on new vehicle was efficient and effective. Car rental or loaner went well too More

by rnk.imgd
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jonathan Condran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Rusnak/Westlake Audi responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 04, 2025

Service and sales and leasing staff are all first rate. They all communicate well and explain what is going on. My only complaint is the sometimes cramped space. No room to wait and do work. Not nearly More

by rnk.imgd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene 'Geno' Demyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Menditto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nia Marcos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Rusnak/Westlake Audi responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day. Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

January 28, 2025

Absolutely amazing customer service went in there didn’t think it was even possible to ever drive an Audi but a salesman named Devon was absolutely amazing. Found me the best deal he could everybody there a More

by coreyhurst87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene 'Geno' Demyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Menditto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nia Marcos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

coreyhurst87 responded

Thank you all

Jan 29, 2025 -

Rusnak/Westlake Audi responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

January 27, 2025

Jon is a relentless salesman and much appreciated This is my 3rd Audi and I’m impressed by the Teams professionalism. It’s as though everyone has each other’s back My paint ceramic coat was a smooth exp More

by brianmarino73@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Condran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene 'Geno' Demyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nia Marcos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Rusnak/Westlake Audi responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

January 23, 2025

Melissa was awesome. She made my trade in lease easy and very low stress. I highly recommend Audi. More

by L.F.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa
Jan 24, 2025 -

Rusnak/Westlake Audi responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rusnak/Westlake Audi. Thanks for the recommendation, and have an amazing day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

January 18, 2025

Amazing experience with John as my salesman, absolutely memorable and fast and efficient, no wasting time, 10/10 would recommend him as well as the dealership More

by Ngolzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Condran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Rusnak/Westlake Audi responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

January 06, 2025

Julian, Geno, Nia and the rest of the staff were great. It was the best car buying experience. More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene 'Geno' Demyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nia Marcos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Avnieli
Jan 08, 2025 -

Rusnak/Westlake Audi responded

Hi Rick, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak/Westlake Audi! Thank you, and have a fantastic day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

December 29, 2024

Wonderful transaction and easy. I’m not a fan of buying a car but Jon at Rusnak made it pleasant. More

by Golfergray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Condran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene 'Geno' Demyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Nuzback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Rusnak/Westlake Audi responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rusnak/Westlake Audi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

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