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Rusnak/Westlake Audi
Thousand Oaks, CA
525 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 525 reviews
November 21, 2024
Great dealership with awesome service. They helped me through every step from start to finish and made the car buying process a breeze. They helped me through every step from start to finish and made the car buying process a breeze. More
by Ana Yoder
October 30, 2024
Devon was great to deal with and provided us a pleasant and straightforward process to purchase our car. and straightforward process to purchase our car. More
by christopherschilling
October 15, 2024
I can only praise the people at rusnak Westlake Audi. Julian, my sales rep, was the opposite of your stereotypical auto sales person. He was patient, informative and professional. He even came to my hous Julian, my sales rep, was the opposite of your stereotypical auto sales person. He was patient, informative and professional. He even came to my house to link my garage opener with my new car. I highly recommend this dealership! More
by randeemartin
October 12, 2024
They were very courteous and helpful every step of the way when I was buying a new car from them way when I was buying a new car from them More
by jinked1957
September 17, 2024
Wonderful experience. Very accommodating. I would recommend Audi Westlake to anyone. Geno and Deven were great. Very accommodating. I would recommend Audi Westlake to anyone. Geno and Deven were great. More
by Aturabaz
Employees Worked With
September 07, 2024
Good Inventory, Friendly staffs, courteous, good lounge, complimentary drink service, Clean Bathroom, Dood Merchandise Display, central dealer location complimentary drink service, Clean Bathroom, Dood Merchandise Display, central dealer location More
by wat
Employees Worked With
August 26, 2024
Extremely glad and satisfied I came to this Audi dealership! Everyone was very welcoming and friendly. Jon and Joe were excellent and their customer service was highly impeccable. Both were very pat dealership! Everyone was very welcoming and friendly. Jon and Joe were excellent and their customer service was highly impeccable. Both were very patient with me, explained everything in detail and answered all my questions. Definitely telling friends and family! More
by Marissa
August 21, 2024
Excellent Service. Will recommend to friends and family. Great service and local. Love my car! Will recommend to friends and family. Great service and local. Love my car! More
by manjitmanak
Employees Worked With
August 17, 2024
This was literally the most chill car leasing/purhcase experience i have ever had. Pricing was well in the "fair" bracket that I learned from doing my online research. I felt confident leaving the dealer experience i have ever had. Pricing was well in the "fair" bracket that I learned from doing my online research. I felt confident leaving the dealership in my shiny new S5 Sportback knowing that I didn't get soaked for the car I wanted. Melissa Chacon was up front and honest and not at all the usual pushy sales person. Super-helpful and patient. She even called me the next day to follow up. Any Isaac in finance was very patient and was willing to work with me as we finalized the details of the deal. This is my first Audi (coming from a long line of VW's). When it's time to replace my wife's car I will be returning here. 100% would recommend. More
by shiftycanuck1
Employees Worked With
August 16, 2024
Mike Jaber's knowledge and professionalism made my purchase an exceptional experience. Mike's ability to understand and meet my needs was amazing and surpassed Audi standards and customer service. purchase an exceptional experience. Mike's ability to understand and meet my needs was amazing and surpassed Audi standards and customer service. More
by Julie
Employees Worked With
