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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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April 07, 2021

My 80k service went smoothly. Na’eem communicated findings with me in a timely manner. Shuttle was offered. Car was nice and clean when I picked it up! More

by Nicole Rees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Rusnak Volvo Cars responded

Nicole, thank you for taking the time to share your experience with Na'eem in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Rusnak Volvo Cars.

April 06, 2021

It always sucks when anything on my car breaks or needs repair, but it's always a pleasure to come here for service. Anthony is fantastic!! More

by CMAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 07, 2021 -

Rusnak Volvo Cars responded

Thank you for choosing Rusnak Volvo Cars! We will be sure to thank Anthony for providing you with a pleasant service experience. We look forward to your next visit!

April 06, 2021

Na'eem has always been very professional, cordial and accommodating for our service needs. He goes the extra mile and we truly appreciate it each and every time we visit. More

by RUBENC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Rusnak Volvo Cars responded

Thank you for choosing Rusnak Volvo Cars! We will be sure to thank Na'eem for providing you with excellent service. We can't wait to work with you again!

April 06, 2021

Anthony Marino has been my Volvo service manager for 2 years and provides excellent customer service from booking through completion. During my last visit I also met Patrick Folsom in Sales about trading More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Apr 07, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars, Andrew! We will be sure to thank Anthony and Patrick for providing you with excellent service. We look forward to working with you again!

April 02, 2021

Anthony Marino is an exceptional Service Associate. He Went above and beyond his duties. Very prompt in answering my concerns and knowledgeable with his craft. Please keep up the good work! More

by GALLANORT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 03, 2021 -

Rusnak Volvo Cars responded

Thank you for this five star review of Rusnak Pasadena Volvo. We are so happy to hear that Anthony was able to service your needs. Come back and see us again soon!

April 02, 2021

my service advisor has always been anthony marino. he has always taken care of the issues with my car, though i wish there weren’t that too many. he is prompt in communicating with me. he always does his bes More

by MFV_PH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 03, 2021 -

Rusnak Volvo Cars responded

Hello, Thank you for sharing your review. Your feedback is important to us and I would appreciate the opportunity to speak with you to address your feedback. Please email me at ssmeed@rusnakautogroup.com with your preferred contact information. Thank you, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

March 31, 2021

Pleasant first oil change experience. Waiting room was clean and finished in the timeframe given. Free wifi in waiting area. They washed my car. Thanks More

by SALAS.C509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Rusnak Volvo Cars responded

Hi! Thanks so much for your excellent feedback about our Service Department at Rusnak Volvo Cars and for your five-star rating. We always aim to make the customer experience a great one!

March 31, 2021

Another dealership is closer to my home but I choose to come here. COVID protocols are well practiced and the staff are courteous and professional. More

by MSUAREZDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Rusnak Volvo Cars responded

Hi! Thanks so much for your feedback about us at Rusnak Volvo Cars and for your five-star rating. We definitely care about the health of our customers, as well as giving them the best experiences possible. Stop by again!

March 29, 2021

I like the new text based reminders. Service was courteous as usual. Thank you. I will come back. That is all I want to type. More

by AEJ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Rusnak Volvo Cars responded

Hello, thank you for the kind words for our team! We're glad to know you had a positive experience. We hope to work with you in the future.

March 29, 2021

We appreciate Rusnak Volvo, have bought or leased three vehicles and had/have them all serviced at same location. All levels are professional without the heavy sales and process at many dealerships. The se More

by QUEUBALL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Mar 30, 2021 -

Rusnak Volvo Cars responded

Hi there, thank you for the great feedback! We're glad to know our Service Department has taken great care of you and your vehicle needs. If there is anything else we can help you with, please let us know.

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