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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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November 28, 2018

Friendly and exceptional customer service. Anthony is the only reason I keep bringing my Vovlo back in for service. I am extremely happy with the quality of customer service every time I bring More

by ANTONIOMERCADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 09, 2018 -

Rusnak Volvo Cars responded

Thanks for the feedback! - Sally S., General Manager

November 26, 2018

excellent personalized and friendly The communication was excellent as was the greeting. The service was done in a timely fashion and the service person was honest and very helpful More

by drjwg47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Rusnak Volvo Cars responded

We are happy to hear that our staff exceeded your expectations with your service. We are here for anything you need, and we appreciate the great review! - Sally S., General Manager

November 26, 2018

Definately recommend Rusnak Volvo Regular maintenance appointment. Representative explained all that would be checked. Very friendly staff from moment I pulled up to service area to pi More

by MAGS928
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Rusnak Volvo Cars responded

Thank you so much for your kind words. We are excited to hear you think of us so highly, and appreciate the 5 star review! - Sally S., General Manager

November 25, 2018

90,000 Everyone at Pasadena Rusnak aims to please. Naeem is the BEST service advisor I've ever had - and I've been a customer for 15 years or more! More

by TAMAROLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Rusnak Volvo Cars responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have further needs or questions, please reach out! - Sally S., General Manager

November 23, 2018

Great experience with Mark I was greeted by a very warm woman as I drove in. Then I met Mark. I brought in car due to check engine light. This is 4th time in a year for 1 year o More

by moconnell1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Nov 28, 2018 -

Rusnak Volvo Cars responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Sally S., General Manager

November 22, 2018

It is always an amazing experience! Every time I take my Volvo to service, it is always an amazing experience. Everyone is very friendly and professional, specially Naeem, Jose and my More

by pinkjojo716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime (service tech)
Nov 28, 2018 -

Rusnak Volvo Cars responded

It's our commitment to ensuring quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We look forward to helping again in the future. Take care! - Sally S., General Manager

November 22, 2018

Volvo Rocks This is my 4th Volvo. I’m looking at my fifth, XC40, next year! I think one of the reasons I keep buying Volvo’s is because RUSNAK is conveniently clo More

by CAROL C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : See “Review”, Anthony Marino, Mark Gilliand
Nov 28, 2018 -

Rusnak Volvo Cars responded

Hello, we are glad we could help! We always strive to provide top quality service to every guest and are pleased to hear that our team keeps you coming back to Volvo and Rusnak. - Sally S., General Manager

November 22, 2018

friendly and knowledgeable Timely service and it solved my problem. I want to submit this review so I am using my word count to be able to do so More

by PAUL.CONDOLORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Rusnak Volvo Cars responded

We're glad to hear you found our staff was so knowledgeable and helpful! Until the next time we meet, take care! - Sally S., General Manager

November 22, 2018

Easy Breezy fix Anthony and his team of Volvo technicians made our visit very easy and fast. Anthony was very friendly and wuite frankly, a joy to work with. More

by SAINETHREE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 28, 2018 -

Rusnak Volvo Cars responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out! - Sally S., General Manager

November 22, 2018

Won’t go anywhere else Anthony and the entire service staff have provided the best automobile service and maintenance I’ve ever experienced. Even while on the road we receiv More

by TERRYTHOMPSONINV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 28, 2018 -

Rusnak Volvo Cars responded

Hi, we're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Sally S., General Manager

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