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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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December 06, 2018

Electrical repair Courteous and excellent professional diagnosis by service rep Anthony Marino. Always outstanding follow thru by him. He and Rusnak Service show outsta More

by CT Arnerich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 19, 2018 -

Rusnak Volvo Cars responded

Thank you for the feedback! - Sally S., General Manager

December 06, 2018

Volvo v60 repair Na-eem , George, the person who showed me how to use loaner car as well as lady at payment counter were all great! They turned a maddening event with More

by CHOWKAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George and the otger person who showed me how to use loaner.
Dec 19, 2018 -

Rusnak Volvo Cars responded

That is wonderful! - Sally S., General Manager

December 06, 2018

Consistent great experience at Volvo service After arriving for my service appointment, I went over a few "glitches" that I found as well as came in for the 30,000 mile check up. Na'eem Adams ex More

by Pasadena client
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Dec 19, 2018 -

Rusnak Volvo Cars responded

We strive to provide the best service possible to our customers! Glad to hear about your experience. - Sally S., General Manager

December 06, 2018

Service The Battery Low Charge warning message was coming coming on so I brought the car in to see why and get it taken care of More

by PAULEDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Rusnak Volvo Cars responded

I'm glad we were able to help. - Sally S., General Manager

December 05, 2018

Great service The services at Rusnak are always great. Unfortunately the services at Enterprise Auto Rental fell way short of this level of service. I’m sure though More

by TERRYTHOMPSONINV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 19, 2018 -

Rusnak Volvo Cars responded

Thank you for trusting us with your service needs. - Sally S., General Manager

December 05, 2018

Mr. Adams is the sole reason I return for service @ Rusnak I have been returning to Rusnak, because of quality people such as Na eem Adams. Also Sue is lovely,as you drive in. Lastly Jeanette in the cashiers a More

by MICHAELIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Rusnak Volvo Cars responded

Thank you for your continued business! - Sally S., General Manager

December 03, 2018

Anthony Marino - superb service Anthony Marino is always friendly and on top of what needs to get done. I highly recommend Anthony if you need service on your Volvo car. More

by roberttblair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
November 29, 2018

Very friendly service Customer service is very friendly. I would recommend they have some leather wipes/cleaning supplies on hand for the interior seats. My seats are a mes More

by CHEFSTADLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 09, 2018 -

Rusnak Volvo Cars responded

That's great feedback, thank you. - Sally S., General Manager

November 29, 2018

Good work, fast but wish I didn't have to get new brakes Good service but since my car is leased I was surprised that I had to get new rear brake pads. One of the reasons I lease is so I will not incur costs More

by heatherltorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 09, 2018 -

Rusnak Volvo Cars responded

I'd be happy to discuss this with you further if you'd like to call me directly at (626) 714-3160. - Sally S., General Manager

November 28, 2018

Exceptional Customer Service The service and friendliness is always outstanding. From the friendly greeting from Sue upon arrival, to Anthony's competent correction of any problem More

by BABRUNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 09, 2018 -

Rusnak Volvo Cars responded

Great to hear! - Sally S., General Manager

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