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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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December 26, 2018

Great customer care! The service was great - fast, friendly, thorough. They know how to take care of you at Rusnak. Special thanks to Anthony Marino who is always communic More

by SMYTH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 04, 2019 -

Rusnak Volvo Cars responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care! - Sally S., General Manager

December 25, 2018

Anthony is really the best service advisor Anthony is an exceptional service advisor. Got us in for a last minute repair and we were out within an hour. Always friendly and communicates with us More

by AVALDEZ33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 04, 2019 -

Rusnak Volvo Cars responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care! - Sally S., General Manager

December 24, 2018

Efficient and Friendly The service department personnel accommodated me in helping to resolve an issue needing immediate attention. The issue was able to be resolved within More

by ETUCKER526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Rusnak Volvo Cars responded

I'm glad we were able to quickly resolve the issue. - Sally S., General Manager

December 24, 2018

Professional experience. I had the 50k service done on my XC60 and had a minor problem that needed fixing. Everything was done as advertised and the vehicle was ready when p More

by Wsible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Rusnak Volvo Cars responded

Thank you for this feedback. - Sally S., General Manager

December 21, 2018

Service advisor Anthony Marino can through again! Prompt and courteous service...fixed the problem in a timely manner with excellent communication! Diagnosed the problem and promptly order new part, w More

by NORTHBEACHBOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 04, 2019 -

Rusnak Volvo Cars responded

Wonderful to hear, thank you! - Sally S., General Manager

December 21, 2018

Great service They went above and beyond. There was a problem, but they made sure to take care of it and took extra care of me. Anthony is great. More

by DANIELHAGEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 04, 2019 -

Rusnak Volvo Cars responded

We strive to go above and beyond always for our customers. I'm glad we were able to resolve your issue. - Sally S., General Manager

December 21, 2018

Smooth and friendly enough. Because its what busy people like myself are looking for. After you purchase or lease a car from a deanship that part is over and then you rely on th More

by VICTORGPAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Jan 04, 2019 -

Rusnak Volvo Cars responded

Thank you for the feedback. - Sally S., General Manager

December 18, 2018

Fast service Fast friendly service! I was used to waiting much longer for routine maintenance. Free coffee and functional WiFi were helpful. I won’t dread my next More

by NYKKA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2019 -

Rusnak Volvo Cars responded

I'm glad to hear we were able to make the service appointment efficient and enjoyable while you waited. - Sally S., General Manager

December 18, 2018

Exceptional service Went in for a complimentary tire n brake inspection as I knew my brakes probably needed replacing, Mark, my service adviser kept me in the loop and ha More

by JULIOCG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Valet, Mark Gilliand
Jan 04, 2019 -

Rusnak Volvo Cars responded

Great to hear! - Sally S., General Manager

December 18, 2018

Great Service I really appreciated the service Anthony gave. A loaner car is crucial in my decision to purchase a certain car. I received one and was able to coomrn More

by EWOODSMALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 04, 2019 -

Rusnak Volvo Cars responded

Thank you for the high rating! - Sally S., General Manager

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