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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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January 10, 2019

Great Experience My service representative Na'Eem was wonderful to work with--professional, responsive and considerate. Got the job done on time and arranged Uber rid More

by CASSONGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Rusnak Volvo Cars responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Have an amazing day! - Sally S., General Manager

January 09, 2019

terrific service and care, bumpy drop off and pickup. Very satisfied with the servicing of the car - pricey, but always find you all worth the extra money. that said, my drop off and pick up weren't grea More

by WALTER_S_WI
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't recall
Jan 25, 2019 -

Rusnak Volvo Cars responded

Thank you for your feedback and we apologize about the delay in getting you your vehicle. We appreciate your review and your business greatly. Please reach out to us if there's anything else we can do for you. - Sally S., General Manager

January 08, 2019

Great care and service I had an issue with my newly purchased car. They got me in right away, took me back home and picked me up, helped find my keys when I lost them and to More

by DONNA.S.MUELLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery , Anthony Marino, Alpha Dixon
Jan 25, 2019 -

Rusnak Volvo Cars responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you, and have a fantastic day! - Sally S., General Manager

January 07, 2019

In good hands. Na'eem Adams was of great assistance to us with his intelligent analysis and empathy of us for our Volvo problems. Na'eem is a great credit to Rusn More

by penrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Rusnak Volvo Cars responded

Thank you for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! - Sally S., General Manager

January 04, 2019

Excellence by Anthony Thanks to Anthony and his hard working team, I was in, out, and repaired in a day. Excellent as usual and I left with a clean car. More

by TEAMBURKHART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 15, 2019 -

Rusnak Volvo Cars responded

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! - Sally S., General Manager

January 02, 2019

Excellent Service Every Time! Every single time I take my car in for service I am greeted warmly by Sue! My service guys are always so clear and knowledgeable about what I should e More

by JUNEDIARRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue Ellis, Anthony Marino
Jan 15, 2019 -

Rusnak Volvo Cars responded

Thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please don't hesitate to reach out! - Sally S., General Manager

January 01, 2019

Great attention to detail in service Anthony did a great job to resolve our brake issue and ended up replacing the rotors and pads. I trust him with our family’s safety. More

by HCGUSTAFSSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 04, 2019 -

Rusnak Volvo Cars responded

Hi, we are so happy to read such a great review about Kus! Please let us know if there is anything else we can do for you; we are more than happy to help! - Sally S., General Manager

December 31, 2018

Easy and complete 10K service It was easy to schedule my service. They performed it without issue. I asked to have the tires rotated, they did this for $20, which seems like a gr More

by HAMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 04, 2019 -

Rusnak Volvo Cars responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out if there's anything additional we can do for you. - Sally S., General Manager

December 31, 2018

Treat you like family. I bought a used Volvo as a daily driver. Never thought I would love my car more than the others. For maintenance and services I only come here. Had my More

by leaddiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Jan 04, 2019 -

Rusnak Volvo Cars responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Sally S., General Manager

December 29, 2018

Amazing as always Mr. Na’eem Adams is always kind, helpful and resourceful to me every time I bring in my vehicle! He geniunely cares for his clients and their best int More

by Sonya Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2019 -

Rusnak Volvo Cars responded

Hi, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience! - Sally S., General Manager

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