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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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January 22, 2019

Great Service I think the people at Rusnak/Pasadena Volvo are top notch. Everything from scheduling an appointment, upon arriving to duration of service is fantasti More

by BOSH1023
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 14, 2019 -

Rusnak Volvo Cars responded

Hello, We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care! - Sally S., General Manager

January 22, 2019

Wheel Nayim is always helpful and polite. The work was completed as professionally as always. They made sure I had a car while the work was being complete More

by MATTJP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nayim
Feb 14, 2019 -

Rusnak Volvo Cars responded

Hi, we're happy you found our staff to be so supportive during your experience here! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Sally S., General Manager

January 21, 2019

Excellent service and support. Anthony did an excellent job! He helped me find my tire warranty. He called me to tell me how much the tire alignment would cost. He also called me More

by NANFCOHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 14, 2019 -

Rusnak Volvo Cars responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Pasadena Volvo and we hope to see you again soon! - Sally S., General Manager

January 17, 2019

Very attentive service & tech people. Felt welcome. High functioning operation. Enjoyed my experience from start to finish which has included the follow up of work completed. I would recommend Rusnak V More

by CAL_MAC5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 14, 2019 -

Rusnak Volvo Cars responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Pasadena Volvo and we hope to see you again soon! - Sally S., General Manager

January 17, 2019

Great Service!! Naeem, Anthony, Jose and Manual all did a great job. I would definitely recommend this place. Thanks for the great service! And thanks for the loaner More

by jk1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Feb 14, 2019 -

Rusnak Volvo Cars responded

Thanks for highlighting some of our staff who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Pasadena Volvo and we hope to see you again soon! - Sally S., General Manager

January 16, 2019

Great job! Great work from Rusnak Volvo! Anthony always explains the work being done in a way that is easily understood. I enjoy seeing Susie and the lady who More

by DWCROMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susie is fantastic!, Anthony Marino
Feb 14, 2019 -

Rusnak Volvo Cars responded

Our staff is committed to providing each of our clients with the best automotive experience! We are very happy to have provided you with such a positive time here at Rusnak Volvo. Have a great day! - Sally S., General Manager

January 14, 2019

no longer up to previous volvo standards very poor experience they had the car for 6 days with one delay after another much of it due to delays in the volvo extended service agreement with in More

by TPOCOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gilbert Cheng , Anthony Marino
Jan 25, 2019 -

Rusnak Volvo Cars responded

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to me directly at ssmeed@rusnakautogrou.com at your earliest convenience to discuss how we can turn your experience into a positive one. - Sally S., General Manager

January 14, 2019

Ok and can be better I told the advisor to check on the wiper blade when I was in the service . I guess he is too busy and missed that spot. So I need to suffer the noisy More

by ALEXLAW888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Jan 25, 2019 -

Rusnak Volvo Cars responded

Thank you for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! - Sally S., General Manager

January 14, 2019

10k service Anthony was very helpful and attentive for my first service appointment. Service went very smoothly And was completed in a timely manner. I will ask f More

by THEBACICS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 25, 2019 -

Rusnak Volvo Cars responded

We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. - Sally S., General Manager

January 11, 2019

Great Thank you Mark for the excellent service. My car had engine light on. I was worried. Mark took care of it. He is very experienced. More

by Eyemzhao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Jan 25, 2019 -

Rusnak Volvo Cars responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope you have a great day! - Sally S., General Manager

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