Back

Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

Sort by
April 20, 2021

The car service was great everybody everybody was very pleasant and helpful one bad thing about your dealership there is it the service department is so small.I would’ve bought in my car there but the age More

by julia.j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Apr 21, 2021 -

Rusnak Volvo Cars responded

Julia, Thank you for choosing Rusnak Volvo Cars for your service needs. I take your feedback seriously and would like to learn more about your interest in a vehicle here. If I can help with anything, please do not hesitate contact me about it. Best, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

April 20, 2021

Anthony Marino was extremely helpful with the service of my 2016 XC90. He is personable and made the experience a painless process. I also like the attentiveness to cleanliness in this time of pandemic. More

by ASHLEYBHUNT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeanette, Mark, Anthony Marino
Apr 21, 2021 -

Rusnak Volvo Cars responded

Thank you for the wonderful review, Ashley! Anthony was happy to assist you with everything. We are always here for you at Rusnak Volvo Cars.

April 20, 2021

The service does a great job. They are very courious and friendly and make an effort to solve the problems. I am very pleased with the service More

by JSULLYBDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Rusnak Volvo Cars responded

Thank you for sharing your positive service experience at Rusnak Volvo Cars. We are happy to learn of your satisfaction with the care provided. If there is anything else we can do, please do not hesitate to reach out.

April 19, 2021

Service took me two hours earlier than my appt, were very helpful, kind and informative. While I waited for my car to be ready, I walked down the street and ate lunch at an amazing Korean BBQ place. The wh More

by DAVITTLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime, Anthony Marino
Apr 20, 2021 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you had a 5-star experience with us at Rusnak/Pasadena Volvo Cars, and we hope that you will continue to visit us in the future!

April 16, 2021

Very much satisfied with the services that Volvo has given me. Antony is great , very helpful and very knowledgeable about the product. No hesitations to recommend some one to you Thanks More

by JOHNEAPENCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We're happy to hear our Service Team was able to provide you with a helpful, knowledgeable, and informational experience for your service visit. We hope to see you again in the future.

April 14, 2021

Na’eem, as always, is friendly, patient, professional & accommodating best as possible. The Service Center did a great job as well with my car. Very pleased. More

by WILLIAMS.KELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are delighted to know that you had a 5-star experience with us and with the help of our Service Team, especially Na’eem! We are always here to help at Rusnak/Pasadena Volvo Cars!

April 13, 2021

Anthony was perfect as usual.Great visibility and Anthony was perfect as usual. Great visibility and delivery of service. Could’ve be more satisfied with this Leve of service. Got my car repaired i More

by Brousseau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 14, 2021 -

Rusnak Volvo Cars responded

We are here to take care of your vehicle needs at Rusnak Volvo Cars. If there is anything else we can be of assistance with, please do not hesitate to reach out. We hope you have a wonderful day!

April 13, 2021

Passenger front seat got some scratches and stretch marks from the technician working on the wiring repair. I was a little disappointed to see this. More

by HASK2207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 14, 2021 -

Rusnak Volvo Cars responded

Thank you for bringing this situation to my attention. While I appreciate your overall positive review, I would like the opportunity to learn more about the feedback provided regarding your service experience. Would you mind reaching out directly when you get the chance? Best, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

April 12, 2021

Great experience from start to finish. Chris was great and super responsive. No haggling, just a few email and we got to the agreed fair price. Ronnie was very professional and quick to make sure I can ge More

by Vinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Ton That
Apr 14, 2021 -

Rusnak Volvo Cars responded

Vinh- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Christopher, Na'eem, and Ronnie went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future at Rusnak Volvo Cars.

April 08, 2021

Very professional and patient, the new sales person, Jamie, she is knowledgeable and friendly, I think she is the one that make me wanted to get my first Volvo, she is very detailed. More

by ANCHILC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Apr 09, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your great experience with Na'eem, Jose, and Anthony in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Rusnak Volvo Cars.

...
8
...