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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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March 12, 2019

Great service. Always like coming to Volvo Pasadena. Anthony always takes great care of me and my car. Everyone is friendly, the service is good, and my car always c More

by JEREMY48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 11, 2019

Service This is one busy dealership but somehow my service rep always keeps his cool and wears the warmest smile. He always makes me feel like a star clien More

by CORBETTFAMILY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

March 11, 2019

Always excellent! The service center has the most lovely people working in it. I love that they know my name! Beginning with Sue who always greets me with a smile and More

by BON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2019

Poor service Car was returned unwashed - Even a dry leaf wedged on the side of the hood was left there. They rotated the tires at extra charge and now the tire se More

by NORA.TOMASSIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (626) 714-3160 so we may identify ways to improve your experience. - Sally S., General Manager

March 09, 2019

Efficient I have been going to Rusnak for some 40 years now (before it was Rusnak) and I have never been disappointed...as usual I was accommodated according to More

by TWINSGJ79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

March 05, 2019

Very Thorough Service Anthony Marino and his team executed the service of my car timely and with great care. I trust Anthony to be honest about what is needed to have my ca More

by 3CORRALES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There was another employee who explained how the loan car worked. He was very nice and knowledgeable, Anthony Marino
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi there, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

March 05, 2019

Easy in, easy out Appointment was easy to make, I didn't have to wait long once I arrived, car was ready when promised, and it was easy to check out. I wasn't upsold on More

by LSNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2019 -

Rusnak Volvo Cars responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

March 04, 2019

Service is good I had a emergency that day, so there was no appointment made ahead, but they checked and solved the problem quick. The service staff are really nice. More

by YGAO6767
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Apr 18, 2019 -

Rusnak Volvo Cars responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 01, 2019

Very satisfied Very friendly, helpful, well organized, responsible and exccelent staf. Thank you ! That is why we purchased our 2-nd Volvo in Rusnak/ Pasadena Volvo More

by Brasil1@sbcglobal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Jarquin, Sally Smeed , Barby Mates, Clide Abraamyan
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2019

Healpful and knowledable My service provider, Anthony Marino, always meets my expectations. I value his knowledge and I follow his recommendations knowing that he has my safet More

by CONNIEDOSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Until the next time we meet, take care!

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