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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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April 09, 2019

Quick and easy Good work appreciate the help. Hope check in can be faster next time. Great service from Anthony. Volvo running well so I think we’re set for awhil More

by Lkport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

April 09, 2019

Service visit. started a little late, but was out in 2.5 hours. Did all the work I requested. A little more expensive than I expected but not bad. More

by HUGHGLARSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi there, thank you so much for your positive comments! Until the next time we meet, take care!

April 06, 2019

Always the best experience Having your car serviced can be a somewhat annoying and painful experience and it never has been at Rusnak Volvo, thanks in large part to Anthony. More

by MIZZLEMO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi, thank you so much for your high rating. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 06, 2019

Third year service for my 2016 XC90 My service advisor Anthony always take care of my car. He got me a loaner and take care the start and stop battery problem. As long as Anthony works More

by WLEUNG1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

April 04, 2019

Service I needed to service my car and went to Rusnak Volvo after having a bad customer service at another Volvo dealerships. It was an Exceptional experience More

by PHILB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 04, 2019

Pleased Rusnak Customer I purchased my new Volvo Feb of last year leaving extremely happy with my vehicle and the deal itself. Staff and management were great. First time bac More

by G Reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Lopez
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hi there, thank you for taking the time to leave a review for us at Cascade Autocenter. We're happy we could meet your expectations! Thank you again for leaving us this response!

April 03, 2019

Caring service .My service advisor epitomizes the best of RUSNACK and in extension VOLVO.Employees carry themselves in such a way that their actions are reflective o More

by CATRI93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 18, 2019 -

Rusnak Volvo Cars responded

Hello, we're glad to hear you enjoyed your visit. Until the next time we meet, take care!

March 26, 2019

Excellent Service My experience at Rusnak Volvo was very good. The people were very friendly and helpful during my time at the dealership where I received good service More

by LELAND2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 01, 2019 -

Rusnak Volvo Cars responded

Hello there! We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day! - Sally Smeed, General Manager

March 25, 2019

above and beyond Anthaony Marino replaced a tire with a crew in it in order for us to use the car on a road trip to Palm Desert. The replacment tire was on backorder f More

by CARLTON.MAESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennete the cashier, Anthony Marino, Verletta Massey
Apr 01, 2019 -

Rusnak Volvo Cars responded

Hello there! We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day! - Sally Smeed, General Manager

March 25, 2019

Gear shift issue Had my 2003 XC-90 loose the manuverability of the gear shift linkage at 116K miles. Got stuck in the manual transmatic mode. Left car after hours. More

by DMOORE39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Apr 01, 2019 -

Rusnak Volvo Cars responded

Hi there! Thank you for this review. We apologize for any inconvenience prohibiting the best service possible! We appreciate the feedback to better our services in the future. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!- Sally Smeed, General Manager

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