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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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May 07, 2019

Front head light-low beam My head light was handled immediately. I was told that the bulb replacement would take approximately 30 minutes. It took actually 25 minutes. I was ve More

by CAL_MAC5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 08, 2019 -

Rusnak Volvo Cars responded

Hello, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it.

May 07, 2019

Service department Nayeem and Michael were very attentive to any needs and questions I had regarding my Volvo. They went over and above to make sure I was informed on More

by Baler77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
May 08, 2019 -

Rusnak Volvo Cars responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you, and have a fantastic day!

May 04, 2019

Excellent Service from the Entire Team From Patrick to Brandi to the entire team at Volvo Rusnak, the service was incredible. I didn’t just lease a car, I invested in a company that truly w More

by 2ABRUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephrem Yohannes
May 06, 2019 -

Rusnak Volvo Cars responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 01, 2019

Very professional, very fast service! He is professional, gave me immediate help. I have to say I have the best experience ever and I will go back to him only. More

by KARRIEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 03, 2019 -

Rusnak Volvo Cars responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2019

Excellent Customer Service Na’em Adams is an amazing service advisor. He takes time to listen to your concerns. All of Pasadena Volvo team does a fabulous job. More

by JSHIRVANIAN25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael in service
Apr 29, 2019 -

Rusnak Volvo Cars responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2019

Reliable service and nice staff Patient and attentive staff who are super nice and will work with your needs. Shuttle service for repairs could use work in communication and a desig More

by xc40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Gilliand
Apr 29, 2019 -

Rusnak Volvo Cars responded

Hi there! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

April 23, 2019

As always...absolutely top notch service by all involved! I regularly have my xc60 serviced at Rusnak....every 10000 miles. I purchased the car here and, without fail, i receive exceptional service every tim More

by BARBARAASMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wonderful woman who is always there to greet, manager in parts department (i had a question), accounting. All perfect in their customer service., Mark Gilliand
Apr 24, 2019 -

Rusnak Volvo Cars responded

We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

April 23, 2019

Great service Mark was so helpful as always, great dealership Jimmy assisted me in purchasing vehicle and Barbie (finance) was a delight to work with Great group More

by 1Lynn8431$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbie in finance, Mark Gilliand
Apr 24, 2019 -

Rusnak Volvo Cars responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We hope to see you soon!

April 20, 2019

Missing All 4 Wheels My wheels and tires were stolen overnight in front of my house. Naeem was very helpful and gave advise on how to transport my vehicle without tires. H More

by NINOBYBRYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Rusnak Volvo Cars responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

April 20, 2019

Outstanding customer service This is my second visit for service. The team is amazing. I was checked in at the scheduled time of my appointment, given a time estimate, kept info More

by BETH D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alpha Dixon, Mark Gilliand
Apr 22, 2019 -

Rusnak Volvo Cars responded

It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

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