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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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June 13, 2019

Excellent Service From initial contact the response and service provided was exceptional..Anthony provided very clear description of what was requied to and why it was More

by LDUNNE60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jun 17, 2019 -

Rusnak Volvo Cars responded

Hi, thank you so much for your high rating. We hope you have a great day!

June 12, 2019

Excellent and Professional Anthony set clear expectations about when my car would be ready and then delivered early. He has good follow through skills and is very attentive. More

by SAM@SAMCURPHEYLAW.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jun 13, 2019 -

Rusnak Volvo Cars responded

Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 11, 2019

Very professional service from beginning to end! Very professional & courteous service manager (Anthony). Listened & took note. Completed the work and any additional software updates needed in a time More

by AGAHIF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 13, 2019 -

Rusnak Volvo Cars responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you so much again for your feedback! We hope you have a great day!

June 10, 2019

Anthony Marino is the best. I drive 41 miles each way from Woodland Hills to have Rusnak service our Volvo. Originally purchased from Calabasas before they shut down 10+ years a More

by PhilB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jun 10, 2019 -

Rusnak Volvo Cars responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!

June 06, 2019

Annual service check and tire pressure/calibration check Thanks for doing such a great job and thank you to the excellent service staff. I appreciate that it's easy to make and appointment and drop off an More

by BOLGERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
Jun 10, 2019 -

Rusnak Volvo Cars responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for leaving us this response!

June 06, 2019

Service Performance My service adviser, Na'eem, is what a service adviser should be. Listens to why I brought the car in for service along with some clarification with so More

by SJNJCJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
Jun 10, 2019 -

Rusnak Volvo Cars responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

May 31, 2019

system upgrade and car detail I didn't have time to get my car detailed and system upgraded when it was leased, so I brought it in at a later date. On Wednesday I brought the car i More

by PIAARROBIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't want to name anyone.
Jun 03, 2019 -

Rusnak Volvo Cars responded

Hello, thank you for taking the time to share your feedback with us. We are disappointed to hear you are unhappy with your experience. You can reach me directly at (626) 714-3160 so we can discuss the details. - Sally S., General Manager

May 27, 2019

check engine light Mark took really good care of me. He secured a rental for me which made a huge difference in making things convenient so I could get to work, pick up More

by LIZB
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
May 29, 2019 -

Rusnak Volvo Cars responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Please don't hesitate to reach out to us if there's anything more we can do!

May 24, 2019

20000 mile service- as always a great experience at Rusnak Fast, friendly, honest service. Sue is such a pleasure to work with. Only down side was that the wait for a ride home was quite lengthy, but Mark, th More

by LBORDEN459
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue - always a pleasure to work with and so warm,friendly, accommodating and helpful, Mark Gilliand
May 29, 2019 -

Rusnak Volvo Cars responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope you have a great day!

May 24, 2019

Awesome experience Service department did a great job. It was nice of them To wash my car. I was notified within time of things they couldn’t do cuz of time and was ask More

by ATAPIA110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilliand
May 24, 2019 -

Rusnak Volvo Cars responded

Hello, we are glad we could help! Until the next time we meet, take care!

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