906 Reviews of Rusnak Volvo Cars - Service Center
Excellent Service From initial contact the response and service provided was exceptional..Anthony provided very clear description of what was requied to and why it was From initial contact the response and service provided was exceptional..Anthony provided very clear description of what was requied to and why it was required. I wa satisfied that the advise was honest and professional.. More
Excellent and Professional Anthony set clear expectations about when my car would be ready and then delivered early. He has good follow through skills and is very attentive. Anthony set clear expectations about when my car would be ready and then delivered early. He has good follow through skills and is very attentive. More
Very professional service from beginning to end! Very professional & courteous service manager (Anthony). Listened & took note. Completed the work and any additional software updates needed in a time Very professional & courteous service manager (Anthony). Listened & took note. Completed the work and any additional software updates needed in a timely manner. The car was washed and ready for pick up the same day. More
Anthony Marino is the best. I drive 41 miles each way from Woodland Hills to have Rusnak service our Volvo. Originally purchased from Calabasas before they shut down 10+ years a I drive 41 miles each way from Woodland Hills to have Rusnak service our Volvo. Originally purchased from Calabasas before they shut down 10+ years ago and the drive is really worth the inconvenience due to care and attention from Rusnak service writer, Anthony Marino. More
Annual service check and tire pressure/calibration check Thanks for doing such a great job and thank you to the excellent service staff. I appreciate that it's easy to make and appointment and drop off an Thanks for doing such a great job and thank you to the excellent service staff. I appreciate that it's easy to make and appointment and drop off and pick are also very easy. More
Service Performance My service adviser, Na'eem, is what a service adviser should be. Listens to why I brought the car in for service along with some clarification with so My service adviser, Na'eem, is what a service adviser should be. Listens to why I brought the car in for service along with some clarification with some of the work to be performed. He met me in the service lane when I showed up and when I returned to pick up the car. That shows care for the customer. Also, your Product Specialist, Jamie knows her work and is a great asset to Rusnak Volvo. Whenever I show up for service I always drop buy to say hello. If I have a problem with some portion of the navigation system, she solves in a few minutes. More
system upgrade and car detail I didn't have time to get my car detailed and system upgraded when it was leased, so I brought it in at a later date. On Wednesday I brought the car i I didn't have time to get my car detailed and system upgraded when it was leased, so I brought it in at a later date. On Wednesday I brought the car in and was told to sit and wait as it wouldn't be long. That was at 2:45. At 5:30 they gave me back. the car, system still upgrading and the interior not clean. It was a complete waste of my time. More
check engine light Mark took really good care of me. He secured a rental for me which made a huge difference in making things convenient so I could get to work, pick up Mark took really good care of me. He secured a rental for me which made a huge difference in making things convenient so I could get to work, pick up kids, etc, and he kept me well-informed. More
20000 mile service- as always a great experience at Rusnak Fast, friendly, honest service. Sue is such a pleasure to work with. Only down side was that the wait for a ride home was quite lengthy, but Mark, th Fast, friendly, honest service. Sue is such a pleasure to work with. Only down side was that the wait for a ride home was quite lengthy, but Mark, the driver was very pleasant. More
Awesome experience Service department did a great job. It was nice of them To wash my car. I was notified within time of things they couldn’t do cuz of time and was ask Service department did a great job. It was nice of them To wash my car. I was notified within time of things they couldn’t do cuz of time and was asked to bring my car back. The lady at the cashier office was very nice and friendly. Had a very positive experience. 😁 More