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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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April 30, 2021

Had a very wonderful experience at Rusnak Volvo. Roman did a great job of explaining everything that was performed, and the car was ready in 24 hours. More

by KARRENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Apr 30, 2021 -

Rusnak Volvo Cars responded

Hi there, At Rusnak Volvo Cars we would like to thank you for your five star review. We strive to keep our customers updated and informed, so we are thrilled to hear about your recent experience with Roman. Thank you for choosing Rusnak Volvo Cars and we hope to continue to assist with all of your future automotive needs.

April 30, 2021

Everything was quick and straightforward as usual. My car was ready within two hours and it is always a pleasure to work with Anthony on the regular maintenance. More

by Mete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 30, 2021 -

Rusnak Volvo Cars responded

Hi there, At Rusnak Volvo Cars we thank you for your five star review. We understand how important it is to have your vehicle back in a timely manner, therefore we are delighted to hear about your recent experience with Anthony. Thank you for choosing Rusnak Volvo Cars and we hope to continue to assist with all of your future automotive needs.

April 30, 2021

The only issue is how come it needs a whole day to check the car. Is that because you over booked for the time frame? I don't live around so it's a kind inconvenient for me. More

by HHSU610022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Rusnak Volvo Cars responded

We strive for a high level of customer satisfaction in all aspects of our dealership here at Rusnak Volvo Cars. Reviews like yours help us to continually improve.

April 29, 2021

The dealer was very punctual, The staff is very The dealer was very punctual, The staff is very friendly, helpful and professional, I liked the service. The staff explained the service to my car More

by JESYLOR73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Rusnak Volvo Cars responded

Hi there, thanks for the great review! We're glad to hear you received friendly, helpful service. We truly appreciate your business and hope you consider us again.

April 29, 2021

Na'eem went out of his way to make my service appointment fast and easy .He made sure everything was taken care of. I appreciate his hard work and dedication More

by JYLOZANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Rusnak Volvo Cars responded

Hi there, At Rusnak Volvo Cars we thank you for your five star review. We strive to ensure that we can help our customers in a timely manner, therefore we are delighted to hear that Na'eem was able to make this possible for you. Thank you for choosing Rusnak Volvo Cars and we endeavor to continue to assist with all of your future automotive needs.

April 28, 2021

Always friendly, helpful, and during the pandemic even more efficient and convenient than ever. Thanks for making the process smooth and our car running safe. More

by SHRZANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Rusnak Volvo Cars responded

Hi there, At Rusnak Volvo Cars we would like to thank you for your five star review. We strive to create a smooth process in a timely manner, so we are thrilled to hear about your recent visit. Thank you for choosing Rusnak Volvo Cars and we hope to continue to assist with all of your future automotive needs.

April 26, 2021

OUR SERVICE CONSULTANT WAS GREAT, ROMAN GARCIA. He was professional, knowledgeable, and friendly. He made all efforts to get me scheduled as soon as possible. More

by M.GRACIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Apr 27, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Roman. We appreciate the positive feedback, and we are looking forward to seeing you in the future at Rusnak Volvo Cars!

April 23, 2021

Anthony is always very kind and professional.He Anthony is always very kind and professional. He carefully listens to my needs and takes the time to access the problem my car was having . More

by BRUNABERGOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 23, 2021 -

Rusnak Volvo Cars responded

Hi there, We would like to thank you for your five star review of Rusnak Volvo Cars. We understand how inconvenient it can be when your car is having problems therefore we are delighted to hear that Anthony was able to help you with this. Thank you for visiting Rusnak Volvo Cars and we hope to continue to assist with all of your automotive needs.

April 22, 2021

Great experience at this dealer. Glad to have purchased the extra warranty otherwise I would have had to pay for the update to the air conditioning system. Good service good communication and friendly sta More

by SOGAR_6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Apr 22, 2021 -

Rusnak Volvo Cars responded

Thank you so much for your review of Rusnak Volvo Cars! We are glad we could make your car buying experience something to remember. We'll be sure to let everyone who helped you know how awesome they are and how well they did with your experience!

April 21, 2021

Fast service. Communication was easy. Kept me updated via texts and calls. Gave me a very nice loaner car while they were servicing my car. More

by JOEYSANTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia, Anthony Marino
Apr 22, 2021 -

Rusnak Volvo Cars responded

Hi Joey, Thank you very much for your five star review. We are very glad to know that you had a fast and efficient experience with us at Rusnak/Pasadena Volvo Cars. We are pleased to know that you were kept updated throughout the process and you enjoyed your courtesy car as well! We hope to see you again soon!

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