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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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August 02, 2019

Excellent Service! Anthony consistently works hard to get the job done. He is friendly and easy to work with. Thanks Rusnak Volvo for taking care of my car over the yea More

by DWCROMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Aug 02, 2019 -

Rusnak Volvo Cars responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!

July 30, 2019

WARNING LIGHT ON The service adviser, Anthony spent lots of time and effort to get to the bottom of the problem and fixed it. Excellent services! I’ll be back! More

by Vincentlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Aug 02, 2019 -

Rusnak Volvo Cars responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 30, 2019

Still waiting for a call to follow up on A problem with blis They called VOLVO headquarters, promised to follow up, but promised to call and set up a date. Also, I requested an alignment done. They offered me More

by 4gamarrae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Aug 02, 2019 -

Rusnak Volvo Cars responded

Hello, thank you for taking the time to share your feedback with us. We are disappointed to hear you are unhappy with your experience. You can reach me directly at (626) 714-3160 so we can discuss the details. - Sally S., General Manager

July 30, 2019

Wonderful service staff Excellent service staff, from Sue to Na’eem to Anthony , excellent personal and professional service, rental car coordination, excellent with explaini More

by SARABARLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony, Sue, and all others that I cannot remember the names, but from mechanic to cashier, all excellent and above and beyond., Anthony Marino
July 25, 2019

Excellent service. After being reminded on my Volvo's navigation screen that my car was due for service, I made an appointment at Rusnak. for it's 12 month service. The More

by Gunnar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Rusnak Volvo Cars responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

July 25, 2019

Anthony Marino Anthony is great to work with. He listened to us and he was very thorough with his explanation of the work they did on our vehicle. More

by KDHARO27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 26, 2019 -

Rusnak Volvo Cars responded

We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 25, 2019

Anthony Always Makes It Better! We had an issue with the XC90 when the battery died! I was so distraught! As I was only a couple of blocks from the dealer he immediately sent one of More

by 3smysers@att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 26, 2019 -

Rusnak Volvo Cars responded

Hello, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.

July 24, 2019

Friendly staff Anthony explains things patiently. They have always delivered promptly, neatly cleaned. Very friendly and puts you at ease for your questions. I high More

by Amudh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 26, 2019 -

Rusnak Volvo Cars responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 23, 2019

Great & quick Friendly staff, clean waiting room, clean bathrooms, clean coffee area, & quick service. Job well done, car cleaned & serviced well. All around excell More

by kaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 26, 2019 -

Rusnak Volvo Cars responded

Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!

July 23, 2019

Courteous,Knowledgeable and Prompt The staff and service were exceptional. My wait time was as stated and the staff was courteous and knowledgeable about what was needed. Job well done! More

by ETUCKER526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Rusnak Volvo Cars responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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