Back

Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

Sort by
November 07, 2019

Needed to go in for car repairs Scheduling was 5 stars. Staff opened on time. Michael took care of me right away. Anthony has not been there at 7:30 the last two times I've come in More

by VITULLOG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 08, 2019 -

Rusnak Volvo Cars responded

Hi, we really appreciate your positive review! Thank you, and have a fantastic day!

November 06, 2019

Service on my wife XC60 Truly exceptional service! Michael was an amazing service advisor, explained all the services the car needed and also went through the final report w More

by DIGLESIAS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Nov 08, 2019 -

Rusnak Volvo Cars responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!

November 06, 2019

Warranty repairs Speedy repair on my Volvo XC60, key fob was defective. Was in and out in about 1 1/2 hours. Very pleased. Next is recall repairs, I will have to make More

by Raymond Esparza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Rusnak Volvo Cars responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 31, 2019

Felt like Royalty My service advisor, Na'eem makes me feel like royalty. He is incredibly professional yet warm & friendly! Everyone that I spoke with makes me feel li More

by GONBFIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Rusnak Volvo Cars responded

Hi there! We're so happy we were able to help you out! Thanks again for the recommendation, and have an amazing day!

October 31, 2019

Consistently Superior Anthony Marino correctly diagnosed what repair was needed. In so doing, he saved unnecessary expense. He ensured that the promised time for repair c More

by Phillip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue, Anthony Marino
Nov 01, 2019 -

Rusnak Volvo Cars responded

We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

October 31, 2019

Best in the business I never hesitate to call when I need help from this team. Fast, courteous, thorough. I am so glad that Volvo and Rusnak have a strong team in place. More

by BRYON S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino, Mark Gilliand
Nov 01, 2019 -

Rusnak Volvo Cars responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 30, 2019

very good this is my first time coming to this place and everyone is nice and I got very good service, I defiantly would recommend my friends. More

by palamyfat@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michel Hernandez
Nov 01, 2019 -

Rusnak Volvo Cars responded

It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.

October 30, 2019

Excellent service Fast and show care of what I would like to do to my car. The services are great. I’m very happy with the results when I drive my car home. More

by CHUMEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal
Nov 01, 2019 -

Rusnak Volvo Cars responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you're ever in need of more help, please let us know!

October 25, 2019

Friendly services Great service team....Friendly and professional! I'm not impressed with $45 your restoration fee. I have prepaid maintenance program. It is not a mat More

by Vincentlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George (2 of them), Anthony Marino
Oct 28, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 24, 2019

Fast, same day service I needed a new battery ASAP because my car would not start and I had to have AAA come for a jump start. AAA could not replace the battery because the More

by KMCVEIGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Oct 28, 2019 -

Rusnak Volvo Cars responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

...
63
...