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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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November 25, 2019

Wonderful and quick Always appreciate Nieman’s follow thru and the detail of the service tech. Really trust the advice that he gives. Sue is also so friendly and so helpf More

by YKEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 25, 2019

Thank you! Everyone is always so incredibly helpful. I have never had such a pleasant experience with a car dealership. I'm grateful to have someone to call. More

by Ira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 24, 2019

Routine maintenance Rusnak's service continues to be exemplary. The vehicle was returned ahead of schedule. All of my questions and concerns were addressed to my satisfac More

by BRIPROFFITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 22, 2019

Great service advisor Na’eem was very helpful and friendly like he has been the last 7 years. That’s why I keep bringing my car back to your service center. More

by NANCY_YIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 19, 2019

Dealt with the issue right away and made the car available promptly. Drove me back to my office in the morning. Car was clean. Recommend all involved. More

by AKRAM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ephrem Yohannes, Anthony Marino
Nov 25, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 18, 2019

Excellent Service Department This was the first time bringing my 2019 XC60 in for servicing and Naeem Adams immediately made me feel at ease. He put me in a good quality rental wh More

by KAM7HORNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Rusnak Volvo Cars responded

Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2019

I Love My Sales Rep! I just turned in my leased 2017 XC60 for a new one. Verletta went out of her to make the experience easy and fun. Her knowledgeable, caring and helpfu More

by STRINGSPROGRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Verletta Massey
Nov 19, 2019 -

Rusnak Volvo Cars responded

It is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

November 15, 2019

Great customer service! Everyone was extremely courteous and helpful. Michael followed up with me a couple of times throughout the day to keep me posted as to when my service More

by TAMARIG77
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Nov 19, 2019 -

Rusnak Volvo Cars responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2019

Great Service Rusnak/Pasadena Volvo has a great service center. All of the people working there are very professional and friendly. The service manager, Michael, ex More

by MO_YOUNG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 19, 2019 -

Rusnak Volvo Cars responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2019

Outstanding Service Anthony and his team have been wonderful. My parking brake light came on repeatedly. Anthony was extremely responsive and attentive to resolving the More

by ROXANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 19, 2019 -

Rusnak Volvo Cars responded

It is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

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