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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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December 10, 2019

Double the price He same work is going to be done At Ontario Volvo for almost half the price. But the service is better in Pasadena. Thank you More

by JSCARBRO86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino, Verletta Massey
Dec 10, 2019 -

Rusnak Volvo Cars responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

December 09, 2019

Seatbelt check and engine light Anthony was great. It was easy to drop off the car and get all my service needs. The car was completed at a timely manner. More

by MELEYJIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 10, 2019 -

Rusnak Volvo Cars responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

December 06, 2019

Excellent service Michael was friendly, courteous, professional and proficient. Provided me with shuttle service to the gym so I didn't have to wait at the dealership. More

by LOUIE.DOMINGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 10, 2019 -

Rusnak Volvo Cars responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

December 04, 2019

Brakes service warranty repair Easy , fast, professional. Fixed the problem. Have been before and make the extra trip to be taken care of by Na’eem who is excellent at his job. tha More

by EDEN.GAHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue
Dec 10, 2019 -

Rusnak Volvo Cars responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

December 04, 2019

Always excellent service My adviser Naaem is always excellent and insures my car receives premium service. The cashier and other staff are very helpful and treat each custome More

by lheher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Gilliand
Dec 10, 2019 -

Rusnak Volvo Cars responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

December 03, 2019

Service visit at the Pasadena location. Engine light repair and general check up on lease car as well as ongoing service under lease agreement arrangement More

by B_EMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 03, 2019

Thank you Naim After buying my used 2014 xc60 I was having trouble with my passenger window going back up. Pasadena Volvo took care of it immediately and Naeem is to More

by moniquemonroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 27, 2019

200000 Mile Tune Up Came in for my 20,000 mile tune up and had a wonderful experience. Quick, friendly service. No BS up sells. Will definitely be back. More

by ASHLEYLAUREN23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 26, 2019

10k service Made appointment online and Waited for work to be done. Coffee and entertainment available. Courteous staff, asked if I was being helped or if I need More

by MPEREZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 26, 2019

Worked not completed as noted on invoice. I do not have any issues with Mr. Marino who generated the invoice based on the two issues with my XC70. He was polite, helpful and efficient. The pro More

by MARIOMILAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Marino
Dec 03, 2019 -

Rusnak Volvo Cars responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We hope to hear from you soon.

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