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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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May 13, 2021

Haven’t had car serviced for well over a year due to quarantine and I was pleased that nothing was lacking from the service experience. Everything was distanced and sanitized. Car was done by time promi More

by GPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Rusnak Volvo Cars responded

Hi there, Thank you for your positive review. your satisfaction means everything to us, so we are pleased to hear about your recent experience. Thank you for choosing Rusnak/Pasadena Volvo Cars and we hope to continue to assist with all of your future automotive needs.

May 12, 2021

I can't say enough about the exceptional care and service that Rusnak Volvo delivers. Hands down, they're best in class! I drive 30 miles from Santa Monica to have my car serviced because after a few bad More

by Carla 619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Garcia
May 13, 2021 -

Rusnak Volvo Cars responded

Hi Carla, Thank you very much for your five star review, your kind words and sharing your feedback. We are thrilled that Jose and Roman and our team here continuously provides you a professional, friendly and helpful experience. We appreciate your travel to us and your repeat business. Thank you for choosing Rusnak/Pasadena Volvo Cars and we look forward to assisting you again for any of your future automotive needs.

May 12, 2021

Na'eem was great to work with, as always. Appreciated being able to pick up our car late and getting into a nice clean car. More

by XC90 Hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Rusnak Volvo Cars responded

Hi there, Thank you kindly for your five star review. We are thrilled that Na'eem provided you such a excellent and professional experience. Thank you for choosing Rusnak/Pasadena Volvo Cars and we look forward to your next visit.

May 11, 2021

Román is truly the best! He is sensitive to the fact that I had to take my car in 5 times to fix the problem I was encountering. He is always quick to reply and is extremely polite and patient. Thank you Rom More

by elizabetharellano5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
May 12, 2021 -

Rusnak Volvo Cars responded

Elizabeth, thank you for taking the time to share your quick and best experience with Roman in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road.

May 11, 2021

As usual, Anthony provided top notch service. He and the Rusnak staff are a pleasure to work with. Been coming here for many years and will continue to do so. More

by JAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 12, 2021 -

Rusnak Volvo Cars responded

Thank you, Jay, for sharing your top-notch experience with Anthony in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Rusnak Volvo Cars.

May 10, 2021

Na'eem was great to work with. Very friendly and proactive. He was able to arrange transportation when a recall update needed to be made which would have extended the wait time. Also communicative a More

by ALVINCFONG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Rusnak Volvo Cars responded

Hi Alvin, thank you for taking the time to write about your experience. We are happy to hear Na'eem communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

May 07, 2021

Na'eem was very professional and was very helpful and went over and beyond the ordinary to help me and my vehicle needs. He was also very accommodating in arranging for my trip home and pick up from home More

by BAYCRIS18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Rusnak Volvo Cars responded

Thank you so much for your feedback! Na'eem and the rest of our team will be very happy to learn about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 07, 2021

The team at Rusnak Volvo in Pasadena is top notch. Professional, efficient and pleasant, the get the work done in a reasonable amoount of time. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
May 07, 2021 -

Rusnak Volvo Cars responded

Hi Mark, Thank you for your positive review. We are thrilled to hear that your experience was efficient, professional and pleasant. Thank you for choosing Rusnak/Pasadena Volvo Cars and we hope to continue to assist with all of your future automotive needs.

May 07, 2021

All went well and as expected for routine service. t would liked to have an area available where one can sit outside during service, or at least a chair available to put outside. Roman was excellent. V More

by BERYLD
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
May 07, 2021 -

Rusnak Volvo Cars responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are delighted to hear that Roman was courteous, thorough and excellent. We appreciate your feedback about our service waiting area. Thank you for choosing Rusnak/Pasadena Volvo Cars and we hope to see you again.

May 06, 2021

The service I received at Rusnak was fantastic from beginning to end. My car was in great hands. A big thanks to all of the staff. More

by PRG4NRJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 07, 2021 -

Rusnak Volvo Cars responded

Thank you for choosing Rusnak Volvo Cars! We are glad you enjoyed your experience with us!

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