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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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January 28, 2020

Anthony Marino was exceptional! Sue was also a friendly, welcoming lady at check-in. The level of service was so wonderful that I’ll be back! More

by JULIECOMEAU15
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 28, 2020 -

Rusnak Volvo Cars responded

Julie, Thank you so much for sharing your great review with us! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

January 28, 2020

Very Pleasant. The staff and atmosphere was very pleasant. Every body there was great, except the coffee. I don't recommend you drink the coffee. The entire staff th More

by CRAMIREZ8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Consultant Loura Saleh was pleasant as ever. She remembered my name!
Jan 28, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your great experience with Na'eem and our team! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

January 27, 2020

Anthony took very good care of me and my XC60. The repairs went smoothly and I got my car back by early afternoon. I appreciate the fast service. More

by BENNYCHONG05
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 27, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your experience with Anthony in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

January 22, 2020

I needed emergency repair/replacement of one of my tires. Because my V90’s tires are custom designed between Volvo and Continental, I did not trust an independent tire dealer to truly know my vehicle and its More

by afishbear
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Rusnak Volvo Cars responded

Thank you for your feedback in regards to your service experience. We are so glad we could help and earn your confidence in the Volvo product. Let us know if we can do anything else. We are here for support.

January 20, 2020

Review of S60 Na'eem was extremely helpful and easy to deal with. Only problem with the tune-up was they forgot to fill my window washign fluids, which I let them k More

by SARAHLORENZEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 20, 2020 -

Rusnak Volvo Cars responded

Hi there, thank you for the kind words with Na'eem! We're glad to hear your experience was positive. We hope to see you again soon!

January 20, 2020

Michael put me at ease I was recently in an accident and Michael had all the repair work checked out. He even looked into some quirky questions I had and double checked work More

by SAC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hernande
Jan 20, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Michael. We appreciate the positive feedback, and We are looking forward to seeing you in the future!

January 20, 2020

Repairs and Service on my 2009 Volvo On this visit significant repairs were required on my car. I felt that Anthony explained everything clearly and that he was looking out for the safet More

by DWCROMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 20, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Diane! We're so glad to see that Anthony's outstanding service was professional and his communication clear. Please come back at any time!

January 20, 2020

Perfect experience! Everyone was very professional in every respect. Service was timely and greatly appreciated. It all starts at the top, which is no easy task. Bravo to one and all! More

by TOM
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Jan 20, 2020 -

Rusnak Volvo Cars responded

Tom, Thank you for taking the time to share your perfect experience with Na'eem and Anthony! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

January 15, 2020

Very smooth service with Anthony I am happy to have gone back to Rusnak for Volvo service, and Anthony dealt with all the extra requests professionally and in timely manner. I will de More

by Mete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 15, 2020 -

Rusnak Volvo Cars responded

Mete, Thank you for taking the time to write a review! We're thrilled to hear you were pleased with the high level of customer service with Anthony. We appreciate the positive feedback, and We are looking forward to seeing you in the future!

January 15, 2020

Service breeze Process was smooth and easy. Anthony checked in my vehicle and communicated the repair status. Was a nice experience from check in to drive off. Th More

by rk64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 16, 2020 -

Rusnak Volvo Cars responded

You are very welcome! Thank you for the opportunity to resolve your issue. We are always here and eager to assist you.

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