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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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February 18, 2020

Experience was great! I was seen right away there was no wait time. Anthony always takes care of my car and goes over services needed More

by angelica
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 19, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive review and rating! We are happy to know that you had a great experience and with the help of Anthony who always takes care of your car. We value your business and we hope to see you again in the near future!

February 17, 2020

Michael was great to work with. He communicated my car’s needs properly and worked with us on a solution that we were happy with More

by JW3
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Feb 17, 2020 -

Rusnak Volvo Cars responded

It's wonderful to know that Michael has provided you with such great care. Thanks for your feedback about your service experience. We welcome you again!

February 17, 2020

Excellent Service Center I got stranded in Pasadena with my 2016 S60. I knew the Rusnak location and got there for help. It was a Saturday and Tony really pushed it through More

by ALPSMACCC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino, Mark Gilliand
Feb 17, 2020 -

Rusnak Volvo Cars responded

We'll be sure to thank Tony for providing you with the best level of care. Thank you for sharing your review about our services. We are so glad we could help!

February 17, 2020

Excellent service! Very professional and efficient. Had me in and out in no time. I will use this service center going forward, even though it’s not were I purchased my vehicle from. More

by D
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 17, 2020 -

Rusnak Volvo Cars responded

Thank you so much for your great feedback in regards to our level of services. We look forward to any future visits. See you again!

February 13, 2020

Michael was amazing. I got an appointment within a day, they fixed the issue, and kept me informed throughout the time it was being fixed. Excellent customer service, thank you! More

by VCHOSP
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Feb 13, 2020 -

Rusnak Volvo Cars responded

We will let Michael know that you are happy with his services. Thank you for allowing our Service Department to take care of your vehicle. We hope to see you again soon.

February 11, 2020

Great customer service. Very professional and timely. MICHAEL in the service department was very courteous and kept me informed. He even sent an Uber to pick me up. More

by meyami2001
Recommend Dealer
Yes
Employees Worked With
MICHAEL
Feb 11, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We're thrilled to know that Michael's outstanding service helped you with your repairs and getting you an Uber. Please let us know if we can be of further service.

February 11, 2020

Again, Michael did a wonderful job. Even though I have to keep coming back he makes it better and enjoyable. Thanks so much for your hard work and service. More

by LAURAMICHELLEBLAIR
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 11, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Laura! We're so glad that Michael has made an undesirable instance better. You're so welcome and we look forward to working with you again.

February 11, 2020

Service on new car The SRS Airbag light came on after only having the car for a couple of weeks, so I took it in to get serviced. The issue was hard to find but the ser More

by jen.z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 12, 2020 -

Rusnak Volvo Cars responded

We are glad we were able to assist you with your concerns regarding your air bag. Thank you for your outstanding feedback! Let us know if anything else comes up. We are here to help!

February 08, 2020

AdimikaVery professional staff and well trained for Adimika Very professional staff and well trained for customer care and service. Adimika is the best sales lady I have ever seen for the last 30 More

by David Khanh Nguyen
Recommend Dealer
Yes
Employees Worked With
Michael in Service Department
Feb 08, 2020 -

Rusnak Volvo Cars responded

We're definitely super lucky to have Adimika on our team. Thank you for your kind feedback, David. We welcome you again!

February 07, 2020

Very Satisfied I had damaged a front tire, but I was able to get a next day appointment and was out in just 2 hours. I was very satisfied and relived. Anthony, my se More

by JSierra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 07, 2020 -

Rusnak Volvo Cars responded

Thank you for the wonderful review! We're so glad to know that Anthony had your tire taken care of so quickly. Please come back at any time.

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