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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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March 05, 2020

Warm reception, excellent service. Anthony and Sue are extremely nice and helpful. I showed up on a wrong day and Anthony still accommodated. I just wished the brakes on the S 90 lasted more than 10,000 m More

by BUDPETROSIAN
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 06, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review. We will be sure to thank Anthony and Sue for providing you with helpful and welcoming service. We appreciate your feedback and look forward to working with you again.

March 03, 2020

Thank you for excellent service in a timely manner. The service advisor was Michael Hernandez and he did a superior job getting my car serviced and in a timely manner. Excellent thanks again! More

by Volvofann
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Mar 03, 2020 -

Rusnak Volvo Cars responded

You're so welcome! We are glad to see that Michael exceeded your expectations. If we can be of further service, don't hesitate to let us know.

March 03, 2020

I had a very good experience with my service. Anthony was very helpful in explaining the issue and also detailing what was done post service. More

by AJITHMENON
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 03, 2020 -

Rusnak Volvo Cars responded

That's great to see! We are always happy to have been of service. We appreciate your business.

March 02, 2020

Excellent I had an emergency tire rupture situation and they fit me in and got my problem fixed within a few hours. Amazing service--treated me so well. So ap More

by msho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 03, 2020 -

Rusnak Volvo Cars responded

Hello, Thank you for taking the time to share your feedback about the services for your vehicle. Let us know if we can do anything else for you. We are here to help.

February 28, 2020

Our experience with Michael as well as 2 separate shuttle drivers and a cashier were excellent. Michale was courteous, informative and went out of his way to give us the information needed to make an educate More

by JSAMPLE
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Feb 28, 2020 -

Rusnak Volvo Cars responded

Hello there, thank you so much for the great review! We're glad to hear Michael has given you excellent service. It was truly a pleasure working with you and we hope you visit us again!

February 28, 2020

Michael and George were incredible helpful and attentive. I do not think I have ever had better service. Seriously. I had a blown tire, and they took excellent care of the situation. I was in and out within More

by VTAMENT
Recommend Dealer
Yes
Employees Worked With
MIchael Hernandez, George
Feb 28, 2020 -

Rusnak Volvo Cars responded

Hello, we appreciate your kind words! We'll be sure to share your compliments with Michael and George. We appreciate your business and hope to see you again soon!

February 25, 2020

The service I received from my service advisor was outstanding. He took my call, was able to give me a diagnostic as to what he thought was the problem, and made time to see my car right away. I cou More

by Angel D.
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 25, 2020 -

Rusnak Volvo Cars responded

It's wonderful to know you had an outstanding level of care and services. Thank you for your review about your experience, Angel. Let us know if we can do anything else for you!

February 25, 2020

My first visit truly exceeded my expectations. Michael was very professional & his estimated cost & completion time were spot on. One happy experience overall & pleased to do business with your dealership More

by Rick Rodriguez
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez, Service Advisor, 5 Stars
Feb 25, 2020 -

Rusnak Volvo Cars responded

Rick, It's wonderful to know your first visit went well. We'll be sure to thank Michael for his outstanding level of care. Thank you for taking the time to share your great experience. We welcome you back again!

February 20, 2020

I have been coming here for a couple years now and the staff and my service advisor, Anthony, are incredible. They always are friendly and do an incredible job with my car. Never once I have I ever had a More

by BOSH1023
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 21, 2020 -

Rusnak Volvo Cars responded

Hello, thanks for the great feedback! We'll be sure to share your compliments with Anthony. We welcome you back anytime!

February 20, 2020

Rusnak Volvo continues to be an outstanding organization committed to creating a wonderful customer experience. I ALWAYS feel welcomed and genuinely appreciated. The cars are fantastic too. 😉 Michael in t More

by JOHN_MALINOSKI
Recommend Dealer
Yes
Employees Worked With
Meena Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael in Service Department - 5 Stars!
Feb 21, 2020 -

Rusnak Volvo Cars responded

Thank you for the wonderful review, John! We're so happy to see that Michael provided you with such consummate service and we can't wait to share your kind words with him. Please come back at any time!

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