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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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March 27, 2020

Na’eem did a beautiful job walking me through my repair. Made me feel safe, secure, and taken care of, which is so important in these crazy times! Car is working perfectly. More

by JIMGOLDBLUM
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Mar 28, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Jim! We will be sure to thank Na'eem for providing you with a welcoming experience. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 27, 2020

Great experience for services received toady. Check in was fast. Anthony was courteous. Vehicle was ready before time promised. Additional services recommended was clearly explained. Services perf More

by OKORIEEZIEME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Mar 28, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We will be sure to thank Anthony for providing you with excellent service. We look forward to working with you again!

March 26, 2020

A Professional Organization I was somewhat pleasantly surprised to see for the Service organization taking care of customers during such a challenging time. Anthony's profession More

by GEORGE.BARMAKSEZIAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 26, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, George! We will be sure to thank Anthony for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 26, 2020

Staff is always warm and professional. Na’eem and Manny provided me with excellent service. Na’eem forecasted specific concerns about my car that we’re noted by Manny. He was neither pushy nor ‘salesy’ whi More

by MeredithMcClain
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meena Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny from service , Verletta Massey
Mar 27, 2020 -

Rusnak Volvo Cars responded

Thank you for the amazing review, Meredith! We will be sure to thank Na’eem and Manny for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 25, 2020

They were open during the corona crisis, paired down, socially distanced and sanitized. Got great service and one less thing for me to worry about. More

by ARDNIK2014
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Rusnak Volvo Cars responded

We were glad to take extra precautions while making sure that your needs are well taken care of. Thank you for the chance to serve you. We hope that you will consider us for all of your future needs.

March 25, 2020

Great service. Great communication. Very personable staff. I dealt with Anthony Marino during my visit and he was very informative throughout the entire process. Best auto service experience I’ve ever More

by Tdgriff32
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 26, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We will be sure to thank Anthony for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 21, 2020

service was done right and my adviser Anthony Marino is the best and very knowledgeable. The overall service experience was pleasant, professional and done r More

by DSHIV1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 21, 2020 -

Rusnak Volvo Cars responded

Thank you for your review for us! We are delighted to know about your kind comments for Anthony. Please do not hesitate to reach out to us if we can be of assistance with any other services!

March 19, 2020

Easy Peasy. Went in for my 10K appointment for my XC90. Saw Michael on my appointed time. Was professional and was out of the room in less than 10 min. Got dro More

by ALROCIO25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael from service.
Mar 19, 2020 -

Rusnak Volvo Cars responded

We appreciate you taking the time to write a review and sharing your positive experience with our Service Department, and with Michael in particular. Glad to hear your XC90 is tuned up and back on the road in superb condition! We look forward to seeing you at the next oil change milestone.

March 17, 2020

Michael in the service department was amazing. Whole visit was quick and easy! Rotated my tires and everything! Lovely experience! Would recommend without hesitation. Thank you! More

by Azenola
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 18, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with our Service Department and with the help of Michael who was amazing. We appreciate you recommending us and please let us know if there is anything else we can do for you.

March 16, 2020

Anthony was great. I came in with a flat tire in a panic. Took me right in and found a deep puncture. I opted for a new tire and was out the door. Bought my car as Rusnak and love their service. More

by SARAEDWARDS.MEDIA
Recommend Dealer
Yes
Employees Worked With
Rafik Siha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Mar 16, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We are so pleased to see that Anthony's excellent service had you taken care of in a timely manner. We hope we can be of future service to you.

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