Rusnak Volvo Cars - Service Center

Convenient, effective, efficient Got a safety recall notice in the mail. Went online to make an appointment and was able to get the date and time of my preference. The time estimate Got a safety recall notice in the mail. Went online to make an appointment and was able to get the date and time of my preference. The time estimate for the needed repairs was less than 2 hours so I elected to take a good book [Here, There and Everywhere by Geoff Emerck, recording engineer for The Beatles], and a folding chair and I found a quiet sunny place to sit and read, practicing appropriate Wuhan Virus social distancing.. The repairs were accomplished in a timely manner and my car was returned to me freshly washed. Hard to ask for more. BTW this 2019 Volvo is the 12th car my family has purchased from Rusnak: 8 Audis, 2 Jaguars and 2 Volvos. More

We were pleased with the service we received from the Service Dept when we brought in our Volvo xc 40..for a recall. Thank you Service Dept when we brought in our Volvo xc 40..for a recall. Thank you More

Very good experience particularly in light of the Covid-19 restrictions. Anthony ensured not only service to my car was prompt but also ensured a safe environment follow best practices to limit expos Covid-19 restrictions. Anthony ensured not only service to my car was prompt but also ensured a safe environment follow best practices to limit exposure to Covid-19. Thank you, Anthony! More

Service team took my car in promptly. I had to take my car in due to a recall notice. Only negative is that I had to call 2 hours later to find out status of my car. Otherwise, staff is friendly. car in due to a recall notice. Only negative is that I had to call 2 hours later to find out status of my car. Otherwise, staff is friendly. More

Anthony made me feel that I was in good hands and kept me abreast from beginning to end. I would recommend Anthony all the time. abreast from beginning to end. I would recommend Anthony all the time. More

Excellent service My recent experience with Rusnak Volvo Cars was excellent. We have been servicing our cars at this dealership for years and the service advisors are o My recent experience with Rusnak Volvo Cars was excellent. We have been servicing our cars at this dealership for years and the service advisors are outstanding. For this particular appointment, our service advisor was Anthony. He clearly explained what was going to be done for the service, walked me through the charges and checked in with me several times throughout the day to describe additional work required and provide me with updates. Because of the current shelter-in-place orders, Rusnak picked up the car from our house and delivered it back when the service was complete. Jeanette is also very helpful and friendly. All in all, av ery good experience. More

Anthony Marino was so compassionate in his approach to my se I purchased a certified used 2015 Volvo and I have had issues with the engine. Anthony Marino, one of the service associates, has been my go to perso I purchased a certified used 2015 Volvo and I have had issues with the engine. Anthony Marino, one of the service associates, has been my go to person for the last five years. He is knowledgeable and vigilant in making the service process clear. During this unprecedented health crisis, my car engine turned on. I was in a dilemma. I didn't want to leave my home and did not want to have contact with anyone and I called Anthony. He arranged for me to leave my car at the service, walk away and he made sure that no one touched my car that wasn't wearing gloves and a mask. He also made sure my car got wiped down. I felt reassured that safety precautions were being taken. And, Antony was empathetic to my concerns. I appreciated that very much. I would recommend Anthony at all times. More

Great quick, and efficient service I brought in car for 10k service. Had to stay and wait due to driving restrictions. Anthony and staff completed the check up and service and even wash I brought in car for 10k service. Had to stay and wait due to driving restrictions. Anthony and staff completed the check up and service and even washed the car. I really appreciated their accommodating my needs. More

Wonderful service! Super fast friendly and they also went out of their way with a specific problem I was having to make sure it was fully resolved. out of their way with a specific problem I was having to make sure it was fully resolved. More

Oil Change & Tire Rotation Great customer service from drop off, to check-in to pick-up. Service was completed on time and communication was proactive. The service staff that Great customer service from drop off, to check-in to pick-up. Service was completed on time and communication was proactive. The service staff that I interacted with were all wearing Covid-19 protection. More