906 Reviews of Rusnak Volvo Cars - Service Center
I have dealt with the same dealership for my past 2 cars. I dealt with my sales manager, Patrick F. And my service manager Anthony M. They are truly great assets to Volvo Rusnak. I dealt with my sales manager, Patrick F. And my service manager Anthony M. They are truly great assets to Volvo Rusnak. More
This location is convenient. However, both times I have had services done it takes over 5min for someone to even address me as I wait. Last time, 4 people passed by and didn’t offer any greeting or help un had services done it takes over 5min for someone to even address me as I wait. Last time, 4 people passed by and didn’t offer any greeting or help until finally a 5th person asked if I had been helped yet. This was similar to my first experience there. More
My service experience Anthony gave me every indication that he valued my business, providing professional and courteous service from beginning to end. I will be happy to b Anthony gave me every indication that he valued my business, providing professional and courteous service from beginning to end. I will be happy to bring my car there for future service needs. More
kind and speedy staff checked break measurement inspection and recorded remaining. everyone was cautions and courteous. and speedy and kind staff. thank you all and take ca checked break measurement inspection and recorded remaining. everyone was cautions and courteous. and speedy and kind staff. thank you all and take care during this pandemic! More
A very attentive and speedy staff. All my concerns were noted and followed up with. I felt comfortable and safe during this pandemic as everyone was cautious and courteous. noted and followed up with. I felt comfortable and safe during this pandemic as everyone was cautious and courteous. More
Smoothest lease end transition, handled with kindness and professionalism. Sally went above and beyond to assist us. Jimmy was extremely helpful as well. A pleasure. professionalism. Sally went above and beyond to assist us. Jimmy was extremely helpful as well. A pleasure. More
Straight to the point, great, fast, and expected service Anthony was great easy to talk to. I bought the car in a little earlier than my scheduled appointment time. I did have to wait a little bit, but the g Anthony was great easy to talk to. I bought the car in a little earlier than my scheduled appointment time. I did have to wait a little bit, but the guys acknowledged me and communciated that when I should be helped next so that I wasn't left standing around wondering what was going on. They knew exactly why my car was in for service and went over what was going to be done to the car. I did get the phone call that my car was ready. Came by and picked it up just fine. These guys are prompt, courteous, helpful, and have great customer service! More
I took it in for a minor repair which was done very well. They did wash the car but I specifically asked them to vacuum the interior which was not done. They did wash the car but I specifically asked them to vacuum the interior which was not done. More
Safety Recall Notice Perform R89978 Door Latches replacement times 4 (all doors). It was performed in a timely manor. Anthony hired an Uber driver to take us home while th Perform R89978 Door Latches replacement times 4 (all doors). It was performed in a timely manor. Anthony hired an Uber driver to take us home while the service was being done. THANK YOU! More
I made an appointment for recall work to be done on my 2019 Volvo. When I arrived, I was seen immediately—the car seat and steering wheel was covered in plastic and the service advisor had gloves and a ma 2019 Volvo. When I arrived, I was seen immediately—the car seat and steering wheel was covered in plastic and the service advisor had gloves and a mask on. All of this made me feel comfortable. Even though the dealership has a much smaller staff now, the recall work was done quickly and perfectly. My car was washed, vacuumed and I was done in less than an hour. Very happy with the service. More