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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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May 21, 2020

Had to have my tire replaces It was all fine. Naeem was very friendly and kind. It took a little longer than I had hoped for but such are the times. More

by ZEHRAHMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Rusnak Volvo Cars responded

Hello, we appreciate your excellent review! It was great working with you. We'll be sure to share your comments with Naeem and our team. We hope you have a wonderful day.

May 21, 2020

Never happy to have a check engine light come up on a brand new car with less than 5000 miles. Easily made an appointment with the service department. Smooth and organized with excellent Covid-19 precaut More

by SHRZANE
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
May 22, 2020 -

Rusnak Volvo Cars responded

Hi there, thanks for the incredible feedback! We are pleased to hear you had a positive experience with us. We are happy to have helped you with your vehicle needs. We hope you visit us in the future!

May 20, 2020

Always great service! We've been bringing our two Volvos to Rusnak for several years now, and have been working with Anthony the whole time. He's always been a pleasure to More

by GMEEKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 21, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review. We will be sure to thank Anthony for providing you with excellent service. We look forward to working with you again.

May 20, 2020

Very busy, but employees stepped in so customers had less of a wait. Was also given a loaner car to accommodate for covid 19 precautions. More

by MANDYMBROWN
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
May 21, 2020 -

Rusnak Volvo Cars responded

Thank you for the excellent review, Mandy. Let us know if there is anything else we can help you with. We look forward to working with you again.

May 19, 2020

A true pleasure....I Always appreciate the exemplary service. All of the service advisors are genuinely concerned with safety and making the customer a priority. More

by JANNA PAYNE
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier ??, Anthony Marino
May 20, 2020 -

Rusnak Volvo Cars responded

We really appreciate your review for us, Janna. Thanks for taking a moment to share your thoughts about the services provided. If there is anything else we can do, please feel free to reach out. Our team is happy to help!

May 17, 2020

As always a pleasure to be greeted with respectful and kind full team. From the beginning to the very end when your car is delivered. More

by SILVA.OPHELIA
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco
May 18, 2020 -

Rusnak Volvo Cars responded

Thanks for sharing your thoughts about your experience, Silva! We always want to take care of our customers. Please let us know if we can do anything else.

May 15, 2020

Recall Service The recall service was scheduled on a timely basis. Service was courteous and efficient. I very much appreciated the social distancing measures that More

by ABM_MCCARTHY
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Rusnak Volvo Cars responded

Thank you so much for your feedback in regards to the services provided. We are happy to know of our team member's level of care. Please feel free to reach out if we can assist with anything else. Our team is happy to help!

May 15, 2020

I like the service here very much. They are very friendly and helpful. Most of time they are very efficiency.I will continute the service here! More

by CYNTHIASTREASURE
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Rusnak Volvo Cars responded

We truly appreciate your feedback in regards to the services provided. Thank you so much for sharing. If there is anything else we can do to be of assistance, please feel free to let us know. We are happy to help!

May 15, 2020

Organized & Efficient! My most recent experience with Rusnak Volvo was organized and very efficient. My needs regarding my vehicle were addressed and resolved. I requested a More

by LELAND2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2020 -

Rusnak Volvo Cars responded

We are delighted to find that our team members have provided you with a great level of care. Thank you so much for your feedback. If there is anything else we can be of assistance with, let us know!

May 15, 2020

Thank you I have been very pleased with my experience. Thanks for all of your help. I will be happy to refer you to anyone who asks. More

by PINCUSBRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ludzhev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
May 16, 2020 -

Rusnak Volvo Cars responded

Thank you so much for taking the time to share your thoughts about your experience. We are happy to have provided you with an outstanding level of care. If there is anything else we can assist with, please feel free to reach out and let our team know! We hope you have a wonderful day!

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