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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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June 18, 2021

I’m new to Volvo. My experience so far has been very positive. Service technicians have been great!! I would like a loaner when servicing vehicle as that has been my experience with Lexus. More

by JOHNCHACON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
Jun 20, 2021 -

Rusnak Volvo Cars responded

Hi, we set high expectations for ourselves so it’s gratifying to learn you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 18, 2021

Professional and customer service oriented dealership! I was pleased with my service advisor and his attempts to problem solve an air conditioning issue I identified. More

by IMGVPT
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2021 -

Rusnak Volvo Cars responded

We are pleased to learn that our team delivered a great service experience for you. We do hope we can be of assistance in the future. Take care!

June 12, 2021

Na’eem was awesome. He was courteous, friendly and efficient. Service team got the car done same day, within hours-quick and easy and even got the car washed. More

by ARPIE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Rusnak Volvo Cars responded

We are pleased to learn Na'eem delivered a great service experience for you here at Rusnak/Pasadena Volvo. We do hope we can be of assistance in the future. Take care!

June 12, 2021

Roman took great care of me and my car! He was thorough and thoughtful and encouraged me to stay in touch if I had any future issues. I always appreciate the care I get at Rusnak Volvo. More

by ra.roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Jun 14, 2021 -

Rusnak Volvo Cars responded

We appreciate your business and your kind words about our thorough and thoughtful staff. Thank you for trusting us with taking care of you and your vehicle here at Rusnak/Pasadena Volvo. Please don't hesitate to be in touch if we can be of assistance.

June 09, 2021

Did a thorough intake and repeated back my items to verify everything was going to be handled. Quick repairs by technicians and checkout was quick. And I have a clean car! More

by EVERET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jun 12, 2021 -

Rusnak Volvo Cars responded

We appreciate your input. Glad to learn that you were impressed with our service. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 04, 2021

I was treated very nicely by every one, specially Mr. N'aeem. He is the reason I come to Rusnak instead of Glendale, it worth the drive. More

by HANKNOORI115
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Rusnak Volvo Cars responded

Hank, thank you for the great review! We are happy to know that you had a positive experience with Na'eem, and if there is anything else we can do for you, please let us know.

Jun 05, 2021 -

HANKNOORI115 responded

Some option does not work, they referred me to sales dept. but after hour and half could not get some one to help.

June 01, 2021

Na’eem went above and beyond my expectations. From our introduction through the end of the service I felt cared for and taken care of as a customer. There was a recall on my vehicle that I had not taken i More

by GSHANK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Rusnak Volvo Cars responded

Thank you for the wonderful review! We will be sure to let Na'eem know how pleased you are with his outstanding service and that your Volvo was back on the road safely. Please let us know if you need anything else; Rusnak/Pasadena Volvo is here for you.

May 31, 2021

I was treated very nicely by everyone there. My service advisor was especially attentive and courteous to me. I do suggest making an appointment and showing up early for it. More

by scottc10
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
May 31, 2021 -

Rusnak Volvo Cars responded

Thank you for the great review, Scott! We are so happy to learn that everyone at the Rusnak/Pasadena Volvo team you encountered made a positive impression on you. If there is anything else we can do for you, please be sure to let us know.

May 29, 2021

Naheem was very professional and attentive. He has handled all my repairs for the last several years and is always great to work with and helpful. More

by ALAN35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Rusnak Volvo Cars responded

Thank you for the review, Alan! Naheem will be very happy to learn of your kind comments. Please come back and see us at Rusnak/Pasadena Volvo for any future service needs.

May 27, 2021

Fast, friendly, and professional throughout the entire process. Quick processing on arrival and on pick-up. Everything was great. I had no issues at all. More

by CBV_Customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
May 28, 2021 -

Rusnak Volvo Cars responded

Hi there, It pleases us to know that you received friendly, fast and professional service during your recent visit. We appreciate your feedback and at Rusnak/Pasadena Volvo we hope to see you again.

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