Rusnak Volvo Cars - Service Center

Such a great experience. Roman and the rest of the team serviced my car, fixing the issue. They got my car back to me in a very timely manner. serviced my car, fixing the issue. They got my car back to me in a very timely manner. More

Making an appointment was a breeze, Chris was patient and spoke clearly. First time working with Roman and he was fast & good with communication! Thanks yall! spoke clearly. First time working with Roman and he was fast & good with communication! Thanks yall! More

On time and not under budget--couldn't be: it was free, under warranty. But they threw in things they didn't have to. For that I have to rate them excellent. under warranty. But they threw in things they didn't have to. For that I have to rate them excellent. More

I scheduled a 10,000 mi. service and requested pickup and drop off. Anthony Marino was great, providing timely communication. Mr. Carlos picked up and dropped off my Volvo XC40 and was very friendly and thor drop off. Anthony Marino was great, providing timely communication. Mr. Carlos picked up and dropped off my Volvo XC40 and was very friendly and thorough. I sincerely appreciate great service and received such from Rusnak! More

The woman who booked the appointment seemed irritated and annoyed, and was not friendly. Maybe she was having a bad day. However, on the day of service, it was an easy check-in. Roman Garcia, my service ad annoyed, and was not friendly. Maybe she was having a bad day. However, on the day of service, it was an easy check-in. Roman Garcia, my service advisor, was excellent. Fast service. Easy pick-up. Because of Roman, I would definitely recommend this service department! More

Anthony was great and helped me to put tow hitch. He is friendly. I’d love to come back to him for any other service needs in the future. Their sales department sucks though. friendly. I’d love to come back to him for any other service needs in the future. Their sales department sucks though. More

The entire service crew was very pleasant and helpful. A nice waiting area with attention to pandemic concerns was also provided. A good overall experience. nice waiting area with attention to pandemic concerns was also provided. A good overall experience. More

Always a pleasure to see the team at Pasadena’s Rusnak Volvo. Especially Na’eem and Anthony. Their Covid-19 check-in and cleaning standards are excellent. Thanks guys! Volvo. Especially Na’eem and Anthony. Their Covid-19 check-in and cleaning standards are excellent. Thanks guys! More

The service was GREAT from start to finish! Anthony gave me an estimate of when the car would be ready and he was "spot on". I also received assistance from another staff member with syncing my phone to t me an estimate of when the car would be ready and he was "spot on". I also received assistance from another staff member with syncing my phone to the car . . . I had tried, but ran into issues. She was so sweet and patient and got everything working! More

Roman, my advisor, went the extra mile to make sure all the issues were addressed. He was able to replace a bumper cap and even get me an Uber ride. My first Volvo and first service call so really could’ve the issues were addressed. He was able to replace a bumper cap and even get me an Uber ride. My first Volvo and first service call so really could’ve gone the other way and left a lasting impression. Minor glitch however with my appointment. They confirmed over the phone but the greeter wasn’t able to find it in the system on my arrival for whatever reason. They still got me in thankfully. Glad my first service with Volvo turned out nearly perfect! More