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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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November 02, 2020

Anthony is a joy to work with! He was thorough and loaned me a car, which was incredibly helpful. I am pleased with the work, and waiting for the tow hitch to come in. I am hopeful this will go smoothly too. More

by michelle_chandler
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 03, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and with the help of Anthony. If you need anything else please let us know. We are always here to help!

October 30, 2020

Good service is all I have to say in 25 words why do I need to feel this space I gave you five stars hope this makes 25 words More

by OSLOBENJAMIN
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2020 -

Rusnak Volvo Cars responded

Thanks for taking the time to share your great service review with Na'eem! It was our pleasure to work with you, and we look forward to working with you in the future.

October 30, 2020

Anthony was great as usual, helpful and communicative. He made the process as easy as possible. Anthony is who we request on our service appointments because of his great service. More

by charlesguscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Oct 31, 2020 -

Rusnak Volvo Cars responded

Charles, thank you for that great review! Anthony and our team were happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

October 30, 2020

Roman gave me a reason to come back to Pasadena. Previous experiences left me unhappy with the customer service. Roman gave me hope to return. More

by CORONELHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Oct 31, 2020 -

Rusnak Volvo Cars responded

We strive to be excellent 5-star service reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. Come back and visit us at any time.

October 30, 2020

I’ve bought 3 cars from Rusnak Pasadena and each transaction has been handled beyond my expectations! In my recent purchase, my salesperson Christine Lee was the best. I highly recommend Rusnak as More

by SANCHEZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman, Ephrem Yohannes
Oct 30, 2020 -

Rusnak Volvo Cars responded

Hi there, we appreciate your feedback with Christine and our team! We truly appreciate your business and welcome you back anytime you need help.

October 29, 2020

Anthony is the best! He's helped me with several volvos over the years and I always know I'm in good hands with him. More

by JESSICASARAH.GRIMSHAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Oct 29, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We will be sure to thank Anthony for providing you with excellent service. We look forward to working with you again!

October 29, 2020

I could not be more pleased with my experience at this location, it was my first time at Rusnak Pasadena. The staff was friendly and Roman in the service department was a tremendous help. More

by ERIKAMCKEE80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Oct 30, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you were pleased with your experience and to know that our team was friendly, especially Roman! We value your business and we are always here to help!

October 29, 2020

All the staff I've met have been super friendly and helpful. I appreciate how patient and informative they've been. My problems that was covered by warranty were taken care of without any questions. Ve More

by CAISA_HARALDSSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to write a review! We are glad to hear you are satisfied with the high level of customer service with our team and with your repairs! We appreciate your positive feedback, and we look forward to working with you for years to come!

October 28, 2020

Excellent friendly service. They took great care of me. This is my first service after warranty and I found some of the prices to be quite high. More

by AASHAPIRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Rusnak Volvo Cars responded

Thanks for taking the time to share your excellent service experience with Na'eem! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

October 28, 2020

Anthony Marino made my experience incredibly easy and stress-free. Anthony was great. He kept me updated, looked into my warranty to make sure I was covered and had a smooth process with getting me a car More

by MBOSTON12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Oct 28, 2020 -

Rusnak Volvo Cars responded

Boston, thank you for taking the time to write a review! We are thrilled to hear Anthony went above and beyond to assist you with a high level of customer service throughout the process. We truly appreciate your positive feedback, and we look forward to working with you again in the future.

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