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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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November 12, 2020

Thank you for the great service and for offering Uber. Thank you Naeem, very professional and thank you for the update calls. We miss Sue Ellis! She was the happy face to start the service! More

by Hanie Nasser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Rusnak Volvo Cars responded

Hi Hanie, thanks for the kind words with Na'eem! We appreciate your business and hope to see you again.

November 09, 2020

Ramon was very responsive and helpful. Scheduling the appointment was easy, and he kept me informed as soon as all work was completed. I would definitely bring my car back for future service. More

by jexner10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon
Nov 10, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to write about your experience. We are happy to hear Ramon communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

November 06, 2020

The service was a smooth process as it always has been. The service by management was courteous, fast and easy. The support staff have a great attention to detail. More

by BRIPROFFITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We are happy to see that our Service Department made your visit go so smoothly. If there is anything else we can do for you, don't hesitate to let us know.

November 05, 2020

Received very good service. Anthony was attentive to my requirements for the tuneup and provided an excellent service and discussion about the car. We also discussed my getting a new lease and offered adv More

by BBELLMA
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 06, 2020 -

Rusnak Volvo Cars responded

Glad to hear you enjoyed the service you received! Thank you for the great review!

November 05, 2020

I was so grateful that the service dept was able to pick up and deliver my car. Children at home doing zoom school, bringing my car in would have been impossible. Anthony was great in accommodating my extra More

by KRISTINAELAYNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 06, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to leave a review! We are happy to hear that Anthony was able to make your experience easy and convenient. Have a great day!

November 05, 2020

Anthony was great and was my 1st time at the dealer-- I will be back in the future to have my C30 serviced here from now on! Thanks again Anthony! More

by V71XZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 06, 2020 -

Rusnak Volvo Cars responded

Thank you for mentioning Anthony! We are glad to hear that he provided you with such a positive experience! Thanks for the review!

November 04, 2020

I’ve been going to this particular Volvo dealership for couple of years. I have had a reasonably good experience. The staff are friendly and customer oriented. More

by SONIA_ZEROOGIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you are a loyal customer and to know that you have had good experiences with us. We value your business and we are always here to help!

November 04, 2020

Roman was wonderful and efficient. Communicated clearly and timely. I had the same effective service when I was checking out though I found making an appointment a bit curt. The person on the phone was not More

by michael4yu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia Service
Nov 05, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We will be sure to thank Roman for providing you with wonderful service. We appreciate your feedback and look forward to working with you again!

November 03, 2020

I enjoy getting my car serviced at Rusnak Volvo because of the friendly environment, knowledgeable team members, and overall great service. Thank you Rusnak Volvo! More

by KAE.HILLS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 03, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Kae! We are so happy to see that our team consistently exceeds your expectations with their knowledgeable and personable service. We look forward to working with you again.

November 03, 2020

Ramon and Carlos were awesome. Carlos was a sweetheart in picking up and dropping my car. Ramon was exceptional in his customer service. He called me to inquire about my possible concerns with the car. He te More

by ry75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon and Carlos.
Nov 04, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and with the help of Ramon and Carlos. We value your business and we are always here to help!

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