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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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December 05, 2020

This dealership has very nice staffs and gives very professional services, and I bought my XC90 and had my car being take care of here. I will suggest this place to my friends. More

by XUEZ2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Gacia, Anthony Marino
Dec 05, 2020 -

Rusnak Volvo Cars responded

Thank you so much for the positive review. We appreciate your business so much. See you next time for any future services for your Volvo XC90!

December 04, 2020

Problem was fixed and service was excellent. Anthony was an excellent service rep and kept us updated on the car. We are satisfied with Rusnic More

by BBELLMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 05, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 04, 2020

My service representative could not have been more concerned and caring about me as well as my car. I'm 82 and so very concerned regarding how to have the necessary things taken care of during this p More

by OldBob38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 05, 2020 -

Rusnak Volvo Cars responded

Bob, thank you so much for your sweet words! We take pleasure in hearing that our team is working hard and our guests are leaving with a smile on their faces. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon!

December 04, 2020

This place was clean.The people are friendly and This place was clean. The people are friendly and courteous. I didn’t need to wait too long for service. The service department people are knowledg More

by Shu-Yuan Cheng Linna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 05, 2020 -

Rusnak Volvo Cars responded

Thank you so much for sharing your great review with us! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

December 03, 2020

Great service from Anthony. He is kind, attentive and professional. During this visit, I had a part replaced due to safety recall notice. The work was done promptly. I go to Rusnak Volvo for all service More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 04, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of our team, especially Anthony. We value your business and we are always here to help!

December 03, 2020

I love this dealership. I come all the way down from Sacramento to have my car service here because they are honest and pay attention to every detail. More

by SNTOSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you have had good service experiences with us and we look forward to any future visits!

December 02, 2020

I utilized their valet pick up service for the work that needed to be done. Anthony was prompt and had provided good communication. I really do appreciate that safety measures were taken during the process. More

by dl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 03, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 02, 2020

Excellent service. Anthony always goes above and beyond. Highly recommended and am satisfied with every service. Great communication. Everything was completed in timely manner as outlined during the check i More

by SIMON.ZIENKIEWICZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 03, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Simon! We are so pleased to see that Anthony's outstanding service earned your recommendation. We will be sure to let him know that his communication and prompt service made your day. If we can do anything else for you, please be sure to let us know.

December 02, 2020

I had some specific requests regarding allergies & cleaners that usually get dismissed by businesses we deal with. I appreciate Volvo’s attention to my needs & following through with my requests. More

by JW3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Dec 03, 2020 -

Rusnak Volvo Cars responded

Thank you for that great review! Roman was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

December 02, 2020

I really appreciated the promptness and the break down and explanation of what was needed and what wasn't. Roman was quick to help and Josue was friendly, informative, and actually quite personable. A tru More

by Ms.Lailin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Garcia & Josue-Service Tech
Dec 02, 2020 -

Rusnak Volvo Cars responded

Hi Ms. Lailin, We're always more than happy to answer any questions you have. Thank you for your great feedback for Ramon and Josue. Please reach out if we can help with anything else!

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