Back

Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

Sort by
December 14, 2020

I got the car back with washed & clenched. Great service & friendly! Would go back again in the future. Na’eem was a friendly & helpful person. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that our team was friendly and provided great service, especially from Na’eem! We value your business!

December 13, 2020

Terrific! We really appreciate our Service Advisor Anthony Marino; not to mention the much appreciated Volvo Valet service during this pandemic. Have a merry Christmas. More

by OldBob38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
December 11, 2020

Service support from Na'eem. blah blah blah blah...you NEED to remove this requirement to avoid having us NOT respond to your survey. Thank you. More

by ANGELA.NIPARKO
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time and effort to share your positive feedback for Na'eem. See you next time at Rusnak Volvo Cars for future service needs!

December 10, 2020

Wonderful as always!!! Na’eem is always so warm, reassuring and professional. Love my experience with Rusnak Volvo thus far and tell everyone I know. More

by melissarosen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Rusnak Volvo Cars responded

Thank you so much for the kind review! We are delighted to know that you received wonderful service with us. Please let us know if we can be of any further assistance.

December 10, 2020

Service people were friendly and responsive to my concerns. I had NOT had my car serviced there in a while because of costs. You prices are too high! More

by REGINO.CHAVEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman García
Dec 11, 2020 -

Rusnak Volvo Cars responded

Regino, Thank you for your compliments toward our Service Team. However, I am concerned to see that your disappointment over our prices caused you to take your business elsewhere. If you'd like to discuss your impression of Rusnak Volvo Car's prices, please contact me directly. I look forward to speaking with you. General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 https://www.rusnakvolvo.com/

December 08, 2020

The pasadena rusnak volvo was always happy place. Every employee always kindness, especially service manager roman truly kindness.And ther're work are very professionalty. More

by jinhoojang1757
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : roman
Dec 09, 2020 -

Rusnak Volvo Cars responded

Jin, thank you for taking the time to share your service experience with Na'eem and Roman! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 07, 2020

Na'eem was professional and helpful as usual. I cannot speak highly enough of his service. Car was ready when he promised. Volvo service department is one of the best. More

by Pasadena client
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janet at the cashier also good
Dec 08, 2020 -

Rusnak Volvo Cars responded

Thank you so much for taking a moment of your day to share what a positive experience you had working with our team at Rusnak/Pasadena Volvo Cars. We're super happy to see your satisfaction. See you and your Volvo again next time!

December 07, 2020

Anthony was able to slot me into my preferred time. Service was good. He updated me about items that needed attention. The price was very fair! Great service, as always. More

by CASTILLONCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 08, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are delighted to know that you had a good service experience with us and with the help of our team, especially Anthony. We look forward to any future visits.

December 07, 2020

Rusnak Volvo resolved my service issue the same day, and everyone I came in contact with was very friendly and accommodating. Roman Garcia was my service representative, and he immediately anticipated what More

by mcoccagna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Dec 08, 2020 -

Rusnak Volvo Cars responded

Thank you for the wonderful feedback! We are happy to know that you had a good service experience with us and to know that our team was accommodating and friendly, especially Roman. We value your business and we hope that you will continue to visit us.

December 07, 2020

Setting an appointment was easy, dropping my car off was pretty fast, Anthony explained what they were going to do, and my car was ready when promised. It even got washed! More

by LSNELL
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 08, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are delighted to know that you had a 5-star service experience with us and with the help of Anthony. We hope that you will continue to choose us as your dealership!

...
23
...