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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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December 17, 2020

Roman from the service department helped me and the experience was exceptional. Very friendly and helpful. Will be returning to Rusnak and Roman for future service needs. More

by marc.jetton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Dec 18, 2020 -

Rusnak Volvo Cars responded

Glad to hear that you enjoyed your service experience at Rusnak Volvo Cars! Thanks for stopping by!

December 17, 2020

Great experience! The service advisor stayed over time to fix the problem. They were very receptive to my requests and fixed the problem to make the car work like new. More

by ANDREI.FARAON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Dec 18, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department. We value your business at Rusnak/Pasadena!

December 17, 2020

Although Rusnak Volvo did not have my tire on stock, I am apperciate the honest service they provided. I look forward to future visits at the business. More

by DAVERODRG13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 18, 2020 -

Rusnak Volvo Cars responded

Glad to hear that you enjoyed your time here at Rusnak Volvo Cars! Thank you!

December 17, 2020

Great customer service on a personal level. I made an appointment for recall issue with my car and was told to bring it on in. ... They are the best, I've been taking my car to them for many years now . More

by JUANNWIN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raman Garcia
Dec 18, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to leave a review for us at Rusnak Volvo Cars! We hope to see you again soon!

December 17, 2020

I have 2 Volvos & appreciate the great work and turn around service. Very helpful and friendly service staff. My experience has been wonderful thus far. More

by SNTOSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Rusnak Volvo Cars responded

Thank you for choosing Rusnak Volvo Cars! We appreciate your business!

December 16, 2020

My service appointment with Roman was quick and easy. I like that I was able to pay for my service from home and pick up vehicle quickly. More

by Cdcjavier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Dec 16, 2020 -

Rusnak Volvo Cars responded

We're super glad to see that Roman has provided you with such a positive and quick experience at Rusnak Volvo Cars. If there is anything else we can assist with further, please do not hesitate to reach out. We hope to see you again next time!

December 16, 2020

As usual, Anthony took great care of me. From securing me a rental car to recommending a tire repair place where I could get a patch for free (instead of selling me a new tire)- exemplary service every time. More

by ALYNLEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 16, 2020 -

Rusnak Volvo Cars responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next service visit at Rusnak Volvo Cars!

December 16, 2020

Great & honest service. Professional hands down. They explained to me every detail about the service and outcome. Very transparent. Thank you very much. Love it More

by SHANT_KRIKORIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edmound Eyssakhanian, Anthony Marino
Dec 16, 2020 -

Rusnak Volvo Cars responded

Hi Shant, Thank you for your wonderful comments for our team. We hope to see you again at Rusnak Volvo Cars if there's any further services we can help with.

December 14, 2020

They were very quick, professional, and friendly. They have a comfortable lounge to work while you wait for your car. They are doing a good job following COVID procedures. More

by alinagorgorian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Dec 14, 2020 -

Rusnak Volvo Cars responded

Glad to hear that we got you back on the road quickly! Thanks for stopping at Rusnak Volvo Cars!

December 14, 2020

These individuals deserve recognition for their prompt responsiveness and support: Roman Garcia, Javier Jarquin and Jose. Roman and the team at Pasadena worked with my insurance seamlessly, serviced my ca More

by vc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia, Javier Jarquin, Jose
Dec 14, 2020 -

Rusnak Volvo Cars responded

Thank you for taking a moment of your day to share what a positive experience you had working with our team at Pasadena. We'll be sure to thank Roman, Javier, and Jose for their outstanding level of care. If there is anything further we can assist with, please do not hesitate to reach out!

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