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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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December 24, 2020

Na'eem is alway friendly and very responsive. Greatly Na'eem is alway friendly and very responsive. Greatly appreciate the interest he shows in the details and makes sure any follow-up items are addre More

by DAVIDCCOBB71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Rusnak Volvo Cars responded

Thank you! We take our reviews seriously and are delighted to learn about your service visit. We appreciate your feedback! We want all our customers to feel this way when leaving Rusnak Volvo Cars! Safe travels.

December 24, 2020

I appreciated the valet service during the pandemic. We have a disabled adult child and during the pandemic it has been difficult for me to get out much. It was a huge help to have the car picked up and r More

by wkpylko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Dec 24, 2020 -

Rusnak Volvo Cars responded

Thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving Rusnak Volvo Cars! We hope to be of service to you again!

December 24, 2020

Service advisor was available and prepared at my appointment time. Very upbeat and friendly! Communication throughout the day was impeccable. Service and recall were completed along with front br More

by BETH D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Dec 25, 2020 -

Rusnak Volvo Cars responded

Hi Beth- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review! We're thrilled to hear Na'eem, Jose, and Anthony went above and beyond to assist you with a high level of customer service throughout the process. We truly appreciate your positive feedback, and we look forward to taking care of your auto needs for years to come!

December 24, 2020

Naeem, the Service Manager & Edmond, the Service Teach are the best. I wouldn't want anyone else to take care of my car or my sister's car. Yes, we both have Volvo! More

by HEDAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edmond, the service tech
Dec 25, 2020 -

Rusnak Volvo Cars responded

Thank you! We appreciate you choosing Rusnak Volvo Cars! We hope to see you again soon!

December 22, 2020

Great. Thank you Z z z z z z z x z z z c z z c c z x c Great. Thank you Z z z z z z z x z z z c z z c c z x c v b n m More

by AMY.WHIRLOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 23, 2020 -

Rusnak Volvo Cars responded

Amy, thanks for taking the time to share your great service review with us! It was our pleasure to work with you, and we look forward to working with you in the future.

December 22, 2020

Always greeted with a warm smile and genuine care from Anthony! He’s always looking for solutions to give me peace of mind! Love working with him. More

by AGENTBLIU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 23, 2020 -

Rusnak Volvo Cars responded

Thank you so much for sharing your great review with Anthony! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

December 18, 2020

Great experience with minimal wait. Rusnak Volvo was ready for my car and was clearly focused on the customer experience and repairing the car. My car was returned fully serviced ahead of schedule. Nice More

by mamische
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanette, Anthony Marino
Dec 18, 2020 -

Rusnak Volvo Cars responded

That's what we like to hear! Thank you for the kind review. We are delighted to know that you had a great experience with our Service Department. Please let us know if we can be of any further assistance.

December 18, 2020

Great team! Na'eem is super professional and always puts the customer first. All staff that I have dealt with are first class and very friendly. More

by ROSS.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Dec 18, 2020 -

Rusnak Volvo Cars responded

Thank you so much for the kind review! We are delighted to know that you received friendly and helpful service with us. Please let us know if we can be of any further assistance!

December 17, 2020

Great experience! I love my new car, and Loura and Verletta were very accommodating, friendly, and they worked hard to find me my favorite model. More

by clarabalzary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loura, Verletta
Dec 18, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are delighted to know that you had a good sales experience with us and with the help of Loura and Verletta. We value your business at Rusnak/Pasadena and we hope that you enjoy your car!

December 17, 2020

Great service and work was done faster than expected! Roman and Anthony are super nice and friendly and took care of everything I needed in a timely and professional manner More

by argensark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia , Anthony Marino
Dec 18, 2020 -

Rusnak Volvo Cars responded

Thank you for choosing Rusnak Volvo Cars to take care of your vehicle!

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