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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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December 30, 2020

Super friendly staff, easy drop off and pickup in the service center, Covid safety protocols made me feel safe. Anthony was a pleasure to work with! More

by MARIANNE.CHILDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 31, 2020 -

Rusnak Volvo Cars responded

Marianne, thank you for taking the time to share your easy service experience with Anthony! We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

December 30, 2020

As always, excellent service and professionalism. Due to the Covid -19 they have implemented safety procedures in order to assure extra care and sanitation for each car. More

by DIGLESIAS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 31, 2020 -

Rusnak Volvo Cars responded

Thank you for your thorough review. Now more than ever we are taking our valued customer's feedback to heart, and are committed to offering you the exact same quality care we always have before. We are thrilled to learn your time with us reflected this. If you or your vehicle should need future assistance, please let us know. We look forward to working with you again, and stay safe!

December 30, 2020

My 20,000 maintenance service went well. Despite being very busy, I was checked in within 5 minutes and my car was finished when promised. I appreciated that Rusnak arranged for an Uber ride back home. More

by MO_YOUNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Garcia
Dec 31, 2020 -

Rusnak Volvo Cars responded

Thank you for coming to see us at Rusnak/Pasadena Volvo Cars for your 20k maintenance service! Should you need anything else, please let us know.

December 30, 2020

Roman and the service team were great. This was my first service there and it was in response to a non-scheduled emergency (flat tire). They saw me quickly and assessed the situation and were prompt in the More

by WAYNE BOTTOMLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Dec 31, 2020 -

Rusnak Volvo Cars responded

Wayne, thank you for taking the time to share your great service experience with Roman! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 30, 2020

Stellar service everytime! The best around. Awesome. Always friendly and good. Superb. Top notch professionals. Don’t take your car anywhere else for service. Incredible More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Dec 31, 2020 -

Rusnak Volvo Cars responded

Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

December 29, 2020

Fast friendly service was delivered once again by the staff at Rusnak. I'd like to thank Anthony for solving my car's problem and being very helpful! More

by DAVERODRG13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 29, 2020 -

Rusnak Volvo Cars responded

Thank you, Dave, for sharing your fast and friendly service experience! We are always more than happy to assist you if anything else comes up. Take care!

December 28, 2020

Roman was extremely helpful and made our experience pleasant. He double checked everything to make sure I had the best experience without having to come back. We will definitely continue with Rusnak Pa More

by scottihousehold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Dec 28, 2020 -

Rusnak Volvo Cars responded

Hi there, thanks for the kind words with Roman and our team! We're glad to hear your experience was the best you've ever had. We appreciate your business and hope to see you again.

December 27, 2020

Anthony provides a great service experience. Very knowledgeable about our Volvo and how to take care of it. Very friendly and communicates well. Brings us back. More

by GNAKELLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 28, 2020 -

Rusnak Volvo Cars responded

Kelley, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 26, 2020

The service department was great. They were on time, serviced my car, and even washed it, which was a nice bonus! It took a little longer than expected, probably due to the wash, so it was worth the wa More

by jenniferhpappas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia--great!
Dec 26, 2020 -

Rusnak Volvo Cars responded

We know the importance of having a great experience when purchasing or servicing your car. We're so glad that we lived up to your expectations and we'll give a shout out to Roman! Thanks for your business.

December 25, 2020

Great service! Anthony is always friendly and knowledgeable. He takes the time to solve any issues with my car. I always know I can call on him and all the people at Rusnak! More

by DWCROMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Dec 25, 2020 -

Rusnak Volvo Cars responded

Hi there, thanks for the great review with Anthony and our team! We hope you consider us again.

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