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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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January 14, 2021

Professional service. Friendly staff and employees. Overall, good service and quality work. Cost is reasonable. I can recommend servicing your car at this Volvo dealership. More

by WLJ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Jan 15, 2021 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you were provided with professional service and we hope that you will continue to visit us at Rusnak Volvo Cars!

January 13, 2021

Simple and easy purchase. Almost seamless! I enjoyed the interaction with the staff, the home delivery and the overall process. The TEAM at RUSNAK Volvo did everything that they needed to do to earn my busi More

by JEREMYDWATSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Ton-That, Ephrem Yohannes
Jan 13, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We are happy to know that you enjoyed our services. We look forward to working with you again!

January 13, 2021

I took my car into the repair shop for a recall. I asked Anthony Marino what would be the cost for repairing the air conditioning. I was told my warranty had expired. Anthony looked up to see if my warranty More

by BECKYTOWNER53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 14, 2021 -

Rusnak Volvo Cars responded

Becky- Your review made me smile. We love hearing that our employees, such as Anthony, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Rusnak/ Pasadena Volvo Cars, we will be sure to keep up our timely services and courteousness.

January 13, 2021

Easy, fast and thorough! The entire process from start to finish went smoothly. Hands down the best service I’ve ever had on a car. More

by lilyharris6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We are happy to know that you enjoyed an easy and thorough experience. We look forward to working with you again!

January 12, 2021

I came in to have the seatbelt recall addressed and my advisor Mr. Adams was very attentive and friendly. I was kept updated and the car came back in the promised time very clean. More

by EDWARDLARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Rusnak Volvo Cars responded

Thank you so much for sharing your feedback about your recall service. We will be sure to thank Na'eem for his excellent care. Feel free to reach out to us at Rusnak Volvo Cars if we can do anything else!

January 12, 2021

They were very attentive and gave great customer service. They worked with my schedule and made sure to have my car ready on time for me. More

by JUSTALPERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 12, 2021 -

Rusnak Volvo Cars responded

Thank you for the five-star review! We are glad to know that you received great customer service with us. We hope to see you again here at Rusnak Volvo Cars.

January 09, 2021

As an out-of-towner Volvo owner, I felt taken care of very well. Being on a road trip to visit my mom for the holidays, the car repair I needed was taken care of. Thank you!! More

by DMLOERCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Jan 10, 2021 -

Rusnak Volvo Cars responded

Glad to hear that we got you back on the road quickly! Thank you for choosing Rusnak Volvo Cars!

January 08, 2021

We experienced great service and very help guidance from Roman Garcia. Rusnak Volvo is consistently strong. We have bought two cars from Rusnak and will continue to service our cars with them. More

by COURTENAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Jan 09, 2021 -

Rusnak Volvo Cars responded

Thank you so much for sharing the great service experience. We here at Rusnak Volvo Cars are always thankful for loyal customers. Hope you have an amazing day today.

January 07, 2021

As always Roman was a pleasure to work with and very helpful. The fix was done in a timely manner and communication was top notch. More

by DANIEL.PAPPAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Garcia
Jan 07, 2021 -

Rusnak Volvo Cars responded

Thank you for the wonderful review, Daniel! We are so happy to learn that Roman's outstanding service was top-notch as always. If Rusnak Volvo Cars can do anything else for you, please be sure to let us know.

January 07, 2021

Anthony was fast, efficient and exceptional to work with. Great customer service and a quick turn aground. Will continue to book appointments with him moving forward. More

by garyau3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 07, 2021 -

Rusnak Volvo Cars responded

Thank you for your feedback, Gary! We will be sure to share your feedback with Anthony. Rusnak Volvo Cars looks forward to working with you again.

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