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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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February 08, 2021

Everyone I have ever encountered in my 3+ years as a customer at Rusnak Volvo has been friendly and attentive. I have always trusted and appreciated their advice regarding the of service on my cars. I More

by ra.roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
Feb 09, 2021 -

Rusnak Volvo Cars responded

Hi Roberts, we couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else, and we're so proud that Na'eem and Roman have provided just that to you. Customer satisfaction is what keeps us going, and we hope that you visit us soon. Please feel free to contact us for any of your auto needs!

February 06, 2021

Na'eem provide great service and was there to answer any and all questions that I had. Kept me updated on the progress of the car and couldn't ask for better service. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your great service experience at Rusnak Volvo Cars. We're happy to know everything went positively well with the help of Na'eem. If there is anything further we can help with, please do not hesitate to reach out. We hope you have a wonderful day!

February 05, 2021

The only Volvo dealer in pasadena. Very personal service due to its size. Efficient and friendly staff. Great service advisor. Quick check in and check out. More

by VASKENBILEMJIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Feb 07, 2021 -

Rusnak Volvo Cars responded

Hi, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2021

Na'eem is professional, efficient and courteous. It's an absolute delight working with him. The entire process with the service department was a seamless one. Overall, a very positive experience. More

by NB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We will be sure to thank Na'eem and the Service Department for providing you with efficient and courteous service. We look forward to working with you again!

February 04, 2021

Great people. Got us in and out in a very quickly, took care of everything and even washed the car before returning it. The people were very friendly and competent. Our first time here and we will for sur More

by bkbooth777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 05, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your great service e experience! We are so pleased that Anthony to have provided you with such a positive experience. We sincerely value your business and look forward to working with you for years to come at Rusnak Volvo Cars.

February 04, 2021

Great sales team and corrected work was good. Thank you very much, I appreciate the effort your group took care of. Hope the brakes were checked. More

by tmartindrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Feb 05, 2021 -

Rusnak Volvo Cars responded

Martin, thank you for that great review! Na'eem, Jose, and Anthony were happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future at Rusnak Volvo Cars in Pasadena, California!

February 03, 2021

Great service, thank you Na'eem! I appreciated the time taken by Na'eem to explain the process and to keep me updated by means of text. More

by Humberto Jaime
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Rusnak Volvo Cars responded

Thank you for the great review! We are glad you enjoyed your time with us at Rusnak Volvo Cars!

February 03, 2021

Made an appointment 2-days before the schedule date making the experience great. My drop off was easy add to that is Roman service consultant that’s exceptional. A professional, knowledgeable and perso More

by mikesplace26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Feb 04, 2021 -

Rusnak Volvo Cars responded

Thank you! We take our reviews seriously and are delighted to learn about your visit. We appreciate your feedback! We want all our customers to feel this way when leaving Rusnak Volvo Cars! Safe travels.

January 30, 2021

Great experience as always with Anthony. Always pleasant to deal with and I can always count on great customer service. He’s always ready to help. More

by Karismatica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 30, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We will be sure to thank Anthony for providing you with such a pleasant experience. We look forward to working with you again!

January 29, 2021

I've been pleased with Rusnak. The only things that bothers me is how far it is from my home and that the Service Department is not open on Saturdays. I understand why the Service Department is not op More

by OSAGEBOB1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 30, 2021 -

Rusnak Volvo Cars responded

Thank you for choosing Rusnak Volvo Cars. We are happy to know that you are satisfied with our services. We appreciate your feedback and look forward to your next visit.

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