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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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February 17, 2021

Roman provided great service. Thank you. Car was washed and looked good after service. All my problems were fixed without issue. Appreciate it. Thank you. More

by JAMES ALVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Feb 18, 2021 -

Rusnak Volvo Cars responded

Glad to see that you enjoyed your time with our team here at Rusnak Volvo Cars! We hope you continue to choose us for all your automotive needs!

February 17, 2021

always a good service experience. Im glad I can rely on the service team for a friendly and trustworthy service experience. Anthony has consistently been a reliable service advisor. Thank You! More

by TH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 18, 2021 -

Rusnak Volvo Cars responded

Glad to hear that you enjoyed your service experience! Thanks for stopping at Rusnak Volvo Cars!

February 15, 2021

The service was as always exceptional. Antony Morino is a true professional and I appreciate his knowledge and service. He is very helpful and follows up diligently. More

by HMOHANAN
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 15, 2021 -

Rusnak Volvo Cars responded

Thank you for the excellent review! We are so pleased to see that Anthony's exceptional service consistently exceeds your expectations. If there is anything else Rusnak Volvo Cars can do for you, please be sure to let us know.

February 12, 2021

Na'eem Adams helped me during my last two service visits. He's extremely responsive, knowledgeable and respectful of my time. Although we didn't resolve the issue immediately, Na'eem arranged to deliver the More

by Phil
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Rusnak Volvo Cars responded

We will be sure to thank Na'eem for his outstanding level of care during your service experience at Rusnak Volvo Cars. If there is anything further we can of assistance with, please do not hesitate to reach out.

February 12, 2021

Anthony Marino was very responsive and straight forward. He addressed the concerns and laid out a very concrete plan to address the concerns. He also acknowledged our prior purchases at the dealership. More

by sarabelle1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 13, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We will be sure to thank Anthony for providing you with responsive and straightforward service. We look forward to working with you again!

February 10, 2021

I always have an amazing time with Rusnak Volvo in Pasadena. Quick and friendly, I just wish they would spend more time being responsive to all questions. More

by Toeknee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon
Feb 11, 2021 -

Rusnak Volvo Cars responded

Thank you for choosing Rusnak Volvo Cars! We are happy to know that you had a quick and friendly experience. Let us know if there is anything else we can help you with. We look forward to working with you again!

February 10, 2021

Anthony Marino makes everything painless every time. Amazing service from him and his staff every time. I def will keep coming back...thanks -tremaine emory More

by TEMORY32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Feb 11, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We will be sure to thank Anthony for providing you with amazing service. We look forward to working with you again!

February 09, 2021

Scheduled service. Delivered as promised. Service agent communicated timely. Car returned clean and washed. No issues identified with this scheduled service. Thank you very much. More

by MAGICDOCS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Rusnak Volvo Cars responded

Hi, Your review made us smile. We love hearing that our employees, such as Na'eem, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Rusnak Volvo Cars, we will be sure to keep up our timely services and courteousness.

February 09, 2021

I WAS VERY PLEASED AND APPRECIATED THE TEXT COMMUNICATION THROUGHOUT THE DAY WITH ROMAN GARCIA. HE STAED THE RECALL ITEMS THAT COULD BE FIXED. THE CAR IS RUNNING GREAT. More

by MDBDESIGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ROMAN GARCIA
Feb 10, 2021 -

Rusnak Volvo Cars responded

Thank you for sharing your satisfaction regarding the services received at Rusnak/Pasadena Volvo Cars. We're thrilled to know that your vehicle is running well. If there is anything else we can be of assistance with, please do not hesitate to reach out!

February 08, 2021

Josue was professional, quick to respond, empathetic, understandable, honest and easy to work with. I try hard to work around his scheduled hours in order to upkeep and make sure my vehicle is well taken More

by Ms.Lailin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue Manzo
Feb 09, 2021 -

Rusnak Volvo Cars responded

Hi there, thank you for the incredible feedback with Josue! It was wonderful working with you. We truly appreciate your business and welcome you back anytime you need help.

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