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Rusnak Volvo Cars - Service Center

Pasadena, CA

4.6
906 Reviews

906 Reviews of Rusnak Volvo Cars - Service Center

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March 26, 2021

Anthony Marino made our 10k mile service an enjoyable and most satisfying experience. He lives up to the excellent reputation Rusnak enjoys and went to extra lengths to ensure the extra work (complete det More

by marvsilv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenette Wallace - 5-stars, Anthony Marino
Mar 27, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We will be sure to thank Anthony and the rest of the team for providing you with excellent service. We look forward to working with you again!

March 25, 2021

Rusnak Volvo and its courteous staff will be able to service all the needs of the customer. Anthony Marino never fails to provide the exceptional service. More

by HLUON003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 28, 2021 -

Rusnak Volvo Cars responded

Thank you for taking the time to share the exceptional experience you had at Rusnak Volvo Cars with the help of Anthony. We are always happy to help you out. If there is anything further we can be of assistance with, please do not hesitate to let our team know. We hope you have a wonderful day!

March 24, 2021

Anthony took amazing care of my vehicle's needs. He was swift and handled everything from A-Z. Thank you to the service tech and the porters as well everyone was very friendly! More

by JCORREA6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 25, 2021 -

Rusnak Volvo Cars responded

Thank you for visiting Rusnak Volvo Cars! We will be sure to thank Anthony for providing you with friendly service. We look forward to working with you again!

March 22, 2021

Great service team! Very customers oriented with quality work! They are the reason for me to keep coming back to Rusnak services. Keep up the good work! More

by Vincentlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George, Anthony Marino
Mar 22, 2021 -

Rusnak Volvo Cars responded

Vincent, Thank you for the great review! We are pleased to hear you always enjoy visiting our Service Department! Please come back and see us at Rusnak Volvo Cars.

March 22, 2021

The service agent was welcoming and knowledgeable and delivered on his promise to have my car done quickly and properly. He had my vehicle done nearly an hour early. Many thanks to the Rusnak team. More

by johndcocorp24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 22, 2021 -

Rusnak Volvo Cars responded

John, Thank you for taking the time to share your experience with us at Rusnak Volvo Cars! We are glad to hear our Service Department was able to get you and your car back on the road as quickly as possible. Please come back and see us at Rusnak Volvo Cars.

March 22, 2021

Anthony Was Wonderful Had My Car Done Early Due To Work Got Me A Rental Car I Am Totally A Happy Customer And Will Back More

by SPEAKMYMIND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 23, 2021 -

Rusnak Volvo Cars responded

Thank you for the great review! Anthony was happy to assist you with everything. Our Service Team is always here for you.

March 22, 2021

Anthony communicated well and provided excellent service. Thank you Anthony. Great service team! Very customers oriented with quality work! Anthony was able to provide a rental while he work on my car. More

by Humberto Jaime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 22, 2021 -

Rusnak Volvo Cars responded

Jaime, Thank you for taking the time to share your excellent experience with Anthony from our Service Department! Please come back and see us at Rusnak Volvo Cars.

March 22, 2021

Anthony was polite and instantly made me feel at home at the dealership. He delivered all requests in a timely and efficient manner. Thank you! More

by ellieveecaroline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 23, 2021 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us at Rusnak Volvo Cars, and with the help of Anthony. We value your business, and we look forward to any future visits!

March 19, 2021

They had my vehicle all day, gave me no notification that my car was done. I had to call them to ask about my car since I knew they were closing soon. Was told it had been done and to pick it up before 5. Ne More

by VICTORSALAZAR1205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Marino
Apr 03, 2021 -

Rusnak Volvo Cars responded

Victor, Thank you for sharing your review. Your feedback is important to us, and I would appreciate the opportunity to speak with you to address your feedback further. Please reach out to me at a time that is convenient for you. I look forward to hearing from you. General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

March 18, 2021

I didn't feel as though I was listened to. I picked up my car an hour after I was told that it was ready and when I arrived, I was told that I still had to wait 15 minutes for it to be washed. I was aske More

by RKROPP8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Marino
Apr 02, 2021 -

Rusnak Volvo Cars responded

Hello, I am concerned to learn about your disappointment regarding your recent service experience. Your feedback is important to us, and I would appreciate the opportunity to address your review further. Please reach out to me at a time that is convenient for you. I look forward to hearing from you to discuss your situation. Best Regards, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

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