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Rusnak Volvo Cars

Pasadena, CA

4.9
1,304 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,304 reviews

July 17, 2020

Excellent service. Naeem is wonderful. All staff are courteous. Car completed on time. Washed, vacuumed and waiting for me when Naeem texted car is ready! More

by verejjanoyan
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2020 -

Rusnak Volvo Cars responded

Thank you for the kind words and positive rating. We are always happy to help!

July 17, 2020

Very good. Service was good! Mr. Adams was very helpful. a a a a a a a a a a a a a a a a a More

by WRGRAHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2020 -

Rusnak Volvo Cars responded

We love knowing that you had a positive experience with us. We look forward to seeing you again in the future!

July 17, 2020

Great job boys!! Thank you for all your service! I was very happy with everyone I worked with yesterday. I am looking forward to my next Volvo. More

by CHARLIE.CLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Jul 18, 2020 -

Rusnak Volvo Cars responded

Thank you for the five-star review! We are so glad that you received excellent service at our dealership. We hope to see you again soon!

July 16, 2020

80,000 mile service Always great job also fair prices would recommend this place to anyone who wants to go to service the car the service advisor is always friendly More

by YANG_DAVID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 17, 2020 -

Rusnak Volvo Cars responded

We appreciate the excellent review. Let us know if there is anything else we can help you with. We look forward to working with you again!

July 15, 2020

Everything was delivered as promised. My son was unhappy when playroom was packed away but I wasn’t. I was glad they were thinking about pandemic precautions. More

by NSTUERMER
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Rusnak Volvo Cars responded

We appreciate your feedback and will be sure to pass this along to our team.

July 15, 2020

Friendly service team! Only team I take my 1999 Volvo! I have been going here for 21 years this is service that I trust! Thanks Rusnak Volvo Cars! More

by Rosemary To
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Jul 16, 2020 -

Rusnak Volvo Cars responded

Rosemary, thank you so much for your feedback! Na'eem and Anthony will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 10, 2020

They certainly meet expectations. Can’t say enuf good things about Rusnak Volvo. GM Sally Smeed runs a top operation. Na’eem Adams was pleasure to work with servicing our 2008 Volvo C70. They also gave More

by SFBLAND
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review. We will be sure to thank Sally and Na'eem for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

July 09, 2020

I was charged $45 for “free” 10,000 mile service. They claim tire rotation isn’t included. I feel misled. Why would I buy again? More

by DASHER823
Recommend Dealer
No
Employees Worked With
Na'eem Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Rusnak Volvo Cars responded

Hello, I take your feedback very seriously and am disappointed to learn of your dissatisfaction with your service. I would appreciate the opportunity to discuss this with you. Would you please reach out to me at your earliest convenience? General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 https://www.rusnakvolvo.com/

July 09, 2020

10,000 Mile/1st Year Service A routine action done very well. Anthony Marino was patient, thorough and courteous. Probably a more pressing concern is how they are handling service More

by Sloane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 10, 2020 -

Rusnak Volvo Cars responded

Thank you for your thorough review, Sloane. Now more than ever we are taking our valued customer's feedback to heart, and are committed to offering you the same quality care we always have before. We are thrilled to learn your time with us reflected this. If you or your vehicle should need future assistance, please let us know. We look forward to working with you again, and stay safe!

July 08, 2020

Check engine light came on. When the check engine light came on in my 2009 Volvo V70 they came to my aid immediately. Anthony is always so kind and helpful. More

by DWCROMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 08, 2020 -

Rusnak Volvo Cars responded

Thank you for your positive review. We always strive to provide personable and excellent customer service. Take care!

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