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Rusnak Volvo Cars

Pasadena, CA

4.9
1,304 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,304 reviews

August 05, 2020

Leased my first car with Rusnak Volvo Verletta was a rock star -- friendly, communicative, helpful, and willing to drive the car out to my house to see if it would fit in my challenging dr More

by jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Verletta Massey
Aug 05, 2020 -

Rusnak Volvo Cars responded

Jc- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are thrilled to hear Verletta went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your dream car! We are looking forward to working with you for years to come!

August 05, 2020

Maintenance service Na'eem is very professional and polite. He is always pleasant to work with. I trust him as an advisor. I would recommend him to friends and family. More

by LINDYLANDIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Rusnak Volvo Cars responded

Thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs.

August 03, 2020

Would still recommend. Needed new tires. The first set were too big. It was a fluke that wrong tires were put on my car. Anthony took care of it quickly. More

by JOEYSANTI
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Aug 04, 2020 -

Rusnak Volvo Cars responded

Thank you for sharing your feedback with us. We are happy to know that Anthony was able to help you during your visit and we will share your feedback with management. We look forward to any future visits!

August 01, 2020

I turned my 2017 Volvo S90 in at lease end, got a new 2020. The sales people are friendly and informative. The Sales manager will honestly bend over backwards to accomodate you to get the car you want. The Serv More

by VITULLOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephrem Yohannes
Aug 02, 2020 -

Rusnak Volvo Cars responded

Thank you so much for taking a moment of your day to share amazing feedback for our team. Congratulations on your vehicle, Gary. If there is anything further we can assist with, please inform our team. We are here to help!

July 31, 2020

Very friendly and helpful staff. It’s clear they work well together and with their customers. Na’eem is very helpful and communicative. They make the chore of getting your car serviced a pleasant exper More

by HOLLIKINS67
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier - 5 stars!
Jul 31, 2020 -

Rusnak Volvo Cars responded

Thank you for sharing your kind words with us! We will be sure to share them Na'eem. If there is anything else he can do for you, don't hesitate to call!

July 31, 2020

Easy, safe, friendly I was hesitant to bring my car in to get serviced during Covid, but i was pleased to see the service department took many precautions which made me More

by RKUSKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2020 -

Rusnak Volvo Cars responded

Thank you for sharing your experience. We will be sure to thank Na'eem and the rest of the team for providing you with excellent service and accommodations. We look forward to working with you again.

July 30, 2020

Great service! I brought my vovlo s60 in for an oil change and recall fix. Na'eem was a great service manager, very easy to interact with. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Peter! We're happy to see that your Volvo was in and out so quickly. We'll be sure to share your kind words with Na'eem as well. Please come back at any time.

July 29, 2020

Excellent Anthony M. Is great to work with. Love the internet service specials. They are definitely taking all precautionary measures for safety. Anthony will a More

by HectorV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 29, 2020 -

Rusnak Volvo Cars responded

Thank you so much for the kind review! Anthony was happy to assist you with everything. We look forward to seeing you again for your next service.

July 29, 2020

Anthony is a Saint! Our poor Volvo is just not doing well. We find that once Volvo's hit 100K+ miles just go downhill fast! This is my second XC90 and we also have an XC6 More

by SLEIGH0115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 29, 2020 -

Rusnak Volvo Cars responded

We are glad to know that Anthony has taken great care of you and your Volvo. He is always happy to help. We will make sure to pass on your kind words to him!

July 29, 2020

Excellent service department and a nice clean car was returned to me. Na’eem was helpful and his estimate of the time the service would require was perfect. More

by ANNAKEEPER4
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Rusnak Volvo Cars responded

Thank you for the kind review! It's wonderful to know that you had a great experience with our Service Department.

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