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Rusnak Volvo Cars

Pasadena, CA

4.9
1,304 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,304 reviews

August 28, 2020

As always, the service was reliable and Na'eem Adams was great. He took excellent care of the car and kept in contact with me. More

by RDISTASO_LIBBON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Rusnak Volvo Cars responded

Thank you for the excellent review! We will be sure to share your kind words with Na'eem as soon as possible. We hope you'll consider us again in the future.

August 28, 2020

Great, No stress experience! Chris helped with my XC40 subscription return & upgrade to a beautiful XC60 Inscription!! Attention to detail; organized, friendly. Zero complaints! Rusnak Volvo is clean, a More

by firesign30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review. We will be sure to thank Chris for providing you with excellent service. We look forward to working with you again.

August 28, 2020

Working with Chris Harrison was great. He was accommodating and took the time to listen to my requests which made the process very turnkey and prompted me quickly pull the trigger on my new lease More

by allytseng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Rusnak Volvo Cars responded

Thank you for sharing your experience with Chris with us! We are glad to see that his diligent and professional service helped you find the perfect fit! Congratulations on your lease; please come back at any time.

August 27, 2020

Added a tow hitch. Professional and friendly service. Thank you! top quality . Added a tow hitch. Professional and friendly service. Thank you! top quality Added a tow hitch. Professional and friendly se More

by joanna.hankamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Aug 27, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Joanna. We are happy to know that you enjoyed our services. We look forward to working with you again.

August 27, 2020

Great experience! This dealership always does a good job. I was especially happy that my issue was resolved under warranty at no charge. Thank you! More

by HABIB.MATTHEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Aug 27, 2020 -

Rusnak Volvo Cars responded

We appreciate the excellent review. Let us know if there is anything else we can help you with. We look forward to working with you again.

August 27, 2020

As always, friendly service and everything completed and working well. As a bonus, the dealership covered my rental car cost while my car was being repaired. The service personnel were all covid-conscious More

by KMCVEIGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Aug 27, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive review and rating! We are happy to know that you are a loyal customer and that you had a recent good service experience with us. We appreciate your business and we are always here to help!

August 25, 2020

Exceptional service all around! I was very impressed with your entire staff especially Christine Lee, Jose Gutierrez and Anthony Marino. Their professionalism, quality of service, knowledge and friendliness More

by EDELEON91773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Aug 25, 2020 -

Rusnak Volvo Cars responded

Thank you for the five-star review! We will be sure to share your compliments with Christine, Jose, and Anthony as soon as possible! We are always happy to be of service and look forward to working with you again.

August 22, 2020

Anthony Marino provided exceptional customer service. He kept me posted on the status of my car. My car was returned to me nice and clean. More

by RPETRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Aug 23, 2020 -

Rusnak Volvo Cars responded

We'll be sure to thank Anthony for delivering exceptionally stellar customer service and communication. Thanks for your review!

August 21, 2020

This is by far the best experience buying a car they’re so professional and treat you like family they make you feel welcome the greatest sale person for me is Adimika she’s amazing and for the service sho More

by jorgeaalas77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Aug 21, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review. We will be sure to thank Adimika and Anthony for providing you with excellent service. We look forward to working with you again.

August 21, 2020

Friendly, professional service. I like that the staff is always the same when we come to service the car; it reflects well on the company. Na’eem was thorough and prompt in notifying us about when our car w More

by ANNASAGUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2020 -

Rusnak Volvo Cars responded

Thank you for the wonderful review, Anna! We are so pleased to see that Na'eem's outstanding and communicative service made such a positive impression on you. As always, we look forward to your next visit.

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