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Rusnak Volvo Cars

Pasadena, CA

4.9
1,304 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,304 reviews

September 25, 2020

Na'eem and team are the best. We love Volvo and Rusnak and thank you all for your top service through the years. We continue to be loyal customers. More

by TAMAROLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We will be sure to thank Na'eem and the rest of the team for providing you with excellent service. We look forward to working with you again!

September 24, 2020

Appreciated the Prompt service Friendly customer Appreciated the Prompt service Friendly customer service Completed work in a timely manner Enjoyed the loaner car Was good at social distancing More

by SANNICOLAS17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Sep 25, 2020 -

Rusnak Volvo Cars responded

We are pleased to hear you had such a positive experience with us, Sanni! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

September 23, 2020

Quick and friendly service. Anthony was helpful in explaining to me what was wrong with my car and what the solution would be. Thank you Mr. Marino. More

by LESLY_MOLINA13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Sep 23, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We will be sure to share your kind words with Anthony. If we can be of further service, please be sure to let us know.

September 23, 2020

Anthony Marino was very professional and super nice. He made going to get my car serviced a breeze, and that wasn’t my past experience with Mercedes. Thank you, Anthony! More

by SONYACSTONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Sep 23, 2020 -

Rusnak Volvo Cars responded

Thank you for the wonderful review, Sonya! We are so glad to see that Anthony's outstanding service made such a positive impression on you. If we can be of further service, please be sure to let us know.

September 19, 2020

I think a bit pricey for an oil change. I did however find 2 discount coupons when I got home, called to see if they could be applied, was told it was final, I know that is not true!! That was disappoin More

by paula1768@sbcglobal.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Sep 19, 2020 -

Rusnak Volvo Cars responded

I'm sorry to hear you left our dealership frustrated. There may have been a misunderstanding about the discount special. Please contact me at ssmeed@rusnakautogroup.com if you would like to discuss this matter further. Thank you,

September 18, 2020

Edmund and Roman took exceptional care of my service needs. They went above and beyond to accommodate me and the work performed was completed ahead of schedule. Thank you to both Edmund and Roman. More

by lericson94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edmund and Roman
Sep 19, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your exceptional service experience with Edmund and Roman! We're thrilled to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road!

September 17, 2020

Great service by Roman and staff/mechanics! I received timely updates regarding the status of my car repairs. I also appreciate the complimentary car wash. More

by NYKKA3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Sep 17, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you were provided great service, especially from Roman! We value your business and we look forward to helping you again in the future!

September 17, 2020

Such a great experience. Roman and the rest of the team serviced my car, fixing the issue. They got my car back to me in a very timely manner. More

by LISaDCROWE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Sep 17, 2020 -

Rusnak Volvo Cars responded

Hello, thank you so much for the kind words with Roman! We're glad to know your experience was great. We hope you consider us again in the future!

September 17, 2020

Making an appointment was a breeze, Chris was patient and spoke clearly. First time working with Roman and he was fast & good with communication! Thanks yall! More

by INGRIDC1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman, Chris, Anthony Marino
Sep 18, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Chris and Roman. We value your business and we look forward to any future visits!

September 17, 2020

On time and not under budget--couldn't be: it was free, under warranty. But they threw in things they didn't have to. For that I have to rate them excellent. More

by Uncle JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Sep 18, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

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