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Rusnak Volvo Cars
Pasadena, CA
1,296 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,296 reviews
October 09, 2020
The team at Rusnack worked hard to find us the right cars for our needs and budget, and we had a great experience with them. for our needs and budget, and we had a great experience with them. More
by allisonb
Verified Customer
October 08, 2020
Being that this was my first experience with this dealership, I really have nothing to compare it to, so I will give my true review on the next go round. However, the overall experience was good. dealership, I really have nothing to compare it to, so I will give my true review on the next go round. However, the overall experience was good. More
by sonia.wells224
Employees Worked With
October 08, 2020
Rusnak Volvo, as usual, is outstanding in service area. Minor recall on our new Volvo. Was addressed in under an hour and Covid safety protocols were observed. Minor recall on our new Volvo. Was addressed in under an hour and Covid safety protocols were observed. More
by Kbeggs84
Employees Worked With
Anthony Marino
October 08, 2020
I have always been pleased with the customer service, maintenance and repair work I have received from RUSNAK Volvo. All of their staff is very professional. maintenance and repair work I have received from RUSNAK Volvo. All of their staff is very professional. More
by LDFINUCANE
Employees Worked With
October 08, 2020
Patrick was very helpful, no pressure. Comfortable to talk with about car before and after sale. Feel Comfortable if I have a question or need help with my Volvo I can call or stop in and ask Patrick. De talk with about car before and after sale. Feel Comfortable if I have a question or need help with my Volvo I can call or stop in and ask Patrick. Dealership was nice and relaxing, service department is friendly. Everything I need when buying a car. More
by ratpfinkandbooboo
Employees Worked With
October 07, 2020
I arrived at the dealership in the morning around 11:am, I did not leave until 4pm. I feel it took too long to complete the maintenance, however a recall was completed as well. The service advisor did a gre I did not leave until 4pm. I feel it took too long to complete the maintenance, however a recall was completed as well. The service advisor did a great job More
by WMARBLEY
Employees Worked With
October 07, 2020
Communication is always clear and professional. I appreciate the emails and texts to keep me in the loop when I leave the car for same day or overnight service. appreciate the emails and texts to keep me in the loop when I leave the car for same day or overnight service. More
by M.B.
October 06, 2020
Na'eem is the best and is always so helpful. The service is excellent. I have leased my last 6 Volvos from Rusnak. Thank you. is excellent. I have leased my last 6 Volvos from Rusnak. Thank you. More
by WELSHHEDDA
Employees Worked With
October 06, 2020
Excellent service! It was my first time working with Rusnak and owning a Volvo. I am beyond pleased with the service I received from Verletta as my sales consultant. While I waited to sign my paperwork Rusnak and owning a Volvo. I am beyond pleased with the service I received from Verletta as my sales consultant. While I waited to sign my paperwork, the customer service provided by other consultants and staff was remarkable. I've purchased other vehicles prior, and I did not have a good experience. The service I received from Jaime, the sales assistant, Verletta, other consultants, and management was excellent! More
by Kardia
Employees Worked With
Jamie Correa, Verletta Massey
October 06, 2020
Anthony was great! He helped service my car and explained everything that was needed. Great communication and turn-around time was as expected. In addition to routine maintenance, my car needed brake pads, a everything that was needed. Great communication and turn-around time was as expected. In addition to routine maintenance, my car needed brake pads, a tire rotation and recall issues addressed. More
by Hannah Vega
Employees Worked With
Anthony Marino
