Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusnak Volvo Cars
Pasadena, CA
1,304 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,304 reviews
October 28, 2020
Anthony Marino made my experience incredibly easy and stress-free. Anthony was great. He kept me updated, looked into my warranty to make sure I was covered and had a smooth process with getting me a car stress-free. Anthony was great. He kept me updated, looked into my warranty to make sure I was covered and had a smooth process with getting me a car rental for a few days while they serviced my vehicle. Will be returning again More
by MBOSTON12
Verified CustomerEmployees Worked With
Anthony Marino
October 28, 2020
Excellent friendly service. They took great care of me. This is my first service after warranty and I found some of the prices to be quite high. This is my first service after warranty and I found some of the prices to be quite high. More
by AASHAPIRO
Employees Worked With
October 27, 2020
This was my first time at the Rusnak Volvo service department. What a great experience!! Thanks Roman for the conversation and updates. You're a real professional! department. What a great experience!! Thanks Roman for the conversation and updates. You're a real professional! More
by PGP.1235813
Employees Worked With
Roman
October 26, 2020
Excellent customer service in the Vehicle Service department. Very accommodating and thorough. The work time expected was shorter than anticipated and staff in the service and parts department and ca department. Very accommodating and thorough. The work time expected was shorter than anticipated and staff in the service and parts department and cashier are always very friendly. More
by NEOMAN310
October 25, 2020
Great Team to deal with! Na'eem is the best, always provide the best service! Happy with my recent visit, and got my car wash too, Thank you provide the best service! Happy with my recent visit, and got my car wash too, Thank you More
by tinetine625
October 24, 2020
The only way in which the experience was less than ideal was that my car was in the shop twice the time predicted when the problem was diagnosed and scope of work determined. I wasn't given a clear explanat was that my car was in the shop twice the time predicted when the problem was diagnosed and scope of work determined. I wasn't given a clear explanation of what lay ahead. Otherwise, the experience was excellent and the car with 80K miles seems like new. More
by RWOLMAN
Employees Worked With
Anthony Marino
October 22, 2020
It’s the best service always the staff is always very helpful answering the questions and the best is Anthony MArino. And the rest of the service staff. Thank you all. helpful answering the questions and the best is Anthony MArino. And the rest of the service staff. Thank you all. More
by CRV53
Employees Worked With
Anthony Marino
October 22, 2020
This is my first Volvo and this was also my first visit at Rusnak Volvo. I was very pleased with the customer service I received from the Service Department. at Rusnak Volvo. I was very pleased with the customer service I received from the Service Department. More
by EVIE731
Employees Worked With
Roman Garcia
