Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusnak Volvo Cars
Pasadena, CA
1,296 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,296 reviews
November 12, 2020
Roman was very helpful, courteous and professional and resolved my check engine problem in a very short time. I’ll request for him next time. resolved my check engine problem in a very short time. I’ll request for him next time. More
by LOUIE.DOMINGO
Verified Customer
November 12, 2020
Thank you for the great service and for offering Uber. Thank you Naeem, very professional and thank you for the update calls. We miss Sue Ellis! She was the happy face to start the service! Thank you Naeem, very professional and thank you for the update calls. We miss Sue Ellis! She was the happy face to start the service! More
by Hanie Nasser
Employees Worked With
November 12, 2020
Adimika was great to work with. She was kind, professional, and responsive. I would recommend the dealership to anyone looking for a new car. No complaints at all! professional, and responsive. I would recommend the dealership to anyone looking for a new car. No complaints at all! More
by isabellamichel
Employees Worked With
November 09, 2020
Came in for service. Left with a new car.. Everyone was professional, helpful and personable. 2nd lease transaction with Christine, 3rd purchase with the dealer. professional, helpful and personable. 2nd lease transaction with Christine, 3rd purchase with the dealer. More
by FEEBEE225
November 09, 2020
Ramon was very responsive and helpful. Scheduling the appointment was easy, and he kept me informed as soon as all work was completed. I would definitely bring my car back for future service. appointment was easy, and he kept me informed as soon as all work was completed. I would definitely bring my car back for future service. More
by jexner10
Employees Worked With
Ramon
November 06, 2020
The service was a smooth process as it always has been. The service by management was courteous, fast and easy. The support staff have a great attention to detail. The service by management was courteous, fast and easy. The support staff have a great attention to detail. More
by BRIPROFFITT
Employees Worked With
November 05, 2020
Received very good service. Anthony was attentive to my requirements for the tuneup and provided an excellent service and discussion about the car. We also discussed my getting a new lease and offered adv requirements for the tuneup and provided an excellent service and discussion about the car. We also discussed my getting a new lease and offered advice. More
by BBELLMA
Employees Worked With
Anthony Marino
November 05, 2020
I was so grateful that the service dept was able to pick up and deliver my car. Children at home doing zoom school, bringing my car in would have been impossible. Anthony was great in accommodating my extra up and deliver my car. Children at home doing zoom school, bringing my car in would have been impossible. Anthony was great in accommodating my extra request have my ac checked too. Car was returned looking nice and clean. More
by KRISTINAELAYNE
Employees Worked With
Anthony Marino
November 05, 2020
Anthony was great and was my 1st time at the dealer-- I will be back in the future to have my C30 serviced here from now on! Thanks again Anthony! will be back in the future to have my C30 serviced here from now on! Thanks again Anthony! More
by V71XZ
Employees Worked With
Anthony Marino
November 04, 2020
Roman was wonderful and efficient. Communicated clearly and timely. I had the same effective service when I was checking out though I found making an appointment a bit curt. The person on the phone was not and timely. I had the same effective service when I was checking out though I found making an appointment a bit curt. The person on the phone was not the warmest but efficient. More
by michael4yu
Employees Worked With
Roman Garcia Service
