Rusnak Volvo Cars
Pasadena, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Mr. Adams provided excellent customer service this last time I was at the dealership for warning lights that had appeared on my dashboard, and a mildew smell that was coming from my air conditioner. I pic time I was at the dealership for warning lights that had appeared on my dashboard, and a mildew smell that was coming from my air conditioner. I picked up the car and so far have not had any issues. I gave Mr. Marino a three star due to the fact that when I took my vehicle for servicing the previous time, he started to check in the vehicle then he left and he did not appear again for twenty minutes, I had no idea where he had gone, I saw him emerge from his office with another employee from the dealership. I don't know if that was the reason he kept me waiting or not. Taking forty five minutes to check in a vehicle is a little long. More
My service rep. was super friendly, quick and helpful. He adequately explained what was going on with my car, and offered me helpful and practical options. He adequately explained what was going on with my car, and offered me helpful and practical options. More
Roman was courteous. He sent a text message as a means to communicating. Although, it was very busy and they kept my car overnight. Roman offered the rental car and that was helpful. communicating. Although, it was very busy and they kept my car overnight. Roman offered the rental car and that was helpful. More
I had an appointment with Roman and he was prompt and very helpful upon my arrival. He texted me at my request when my car was ready. When I arrived for pick-up, my car was clean and ready to go. This wa very helpful upon my arrival. He texted me at my request when my car was ready. When I arrived for pick-up, my car was clean and ready to go. This was my first scheduled maintenance (plus two recalls) for my first Volvo, and a very positive experience, overall. More
Na-eem was great throughout, called me as soon as the car was ready, and when I arrived the car was clean and on time was ready, and when I arrived the car was clean and on time More
Nadeem was very helpful, his explanation what work was to be done was clear. I appreciated his help in showing me how to operate the ceiling curtain and sunroof. be done was clear. I appreciated his help in showing me how to operate the ceiling curtain and sunroof. More
Anthony is great. He is very professional and attentive. He also asked tech to help me with my new iPhone linked with the car. Thank you Anthony! Happy holidays. He also asked tech to help me with my new iPhone linked with the car. Thank you Anthony! Happy holidays. More
I dropped my car off early morning and I was able to pick my car up at 4pm the same day. Easy process, and got everything done. Thank you for your help Rusnak Volvo team. my car up at 4pm the same day. Easy process, and got everything done. Thank you for your help Rusnak Volvo team. More
Dealer lost my appointment that was made with receptionist. However, service department came through and took my car in and fixed it promptly. Good job Roman Garcia! Great communication! Than receptionist. However, service department came through and took my car in and fixed it promptly. Good job Roman Garcia! Great communication! Thank you. More