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Rusnak Volvo Cars

Pasadena, CA

4.9
1,304 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,304 reviews

November 23, 2020

Mr. Adams provided excellent customer service this last time I was at the dealership for warning lights that had appeared on my dashboard, and a mildew smell that was coming from my air conditioner. I pic More

by FASTEDDIE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Marino
Nov 24, 2020 -

Rusnak Volvo Cars responded

Thank you for your overall positive feedback. We hope to be of service to you again and please feel free to reach out to us directly in the future for any concerns. Take care!

November 23, 2020

My service rep. was super friendly, quick and helpful. He adequately explained what was going on with my car, and offered me helpful and practical options. More

by derek72@mac.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Rusnak Volvo Cars responded

Hello, we appreciate your great review! If there is anything else we can assist you with, please let us know.

November 21, 2020

Roman was courteous. He sent a text message as a means to communicating. Although, it was very busy and they kept my car overnight. Roman offered the rental car and that was helpful. More

by EREMEDY4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Nov 22, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your great service experience with Roman! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 20, 2020

I had an appointment with Roman and he was prompt and very helpful upon my arrival. He texted me at my request when my car was ready. When I arrived for pick-up, my car was clean and ready to go. This wa More

by nguillen
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Nov 21, 2020 -

Rusnak Volvo Cars responded

We are delighted that Roman could be of service to you. If you're ever in need of more help, please let us know!

November 19, 2020

Na-eem was great throughout, called me as soon as the car was ready, and when I arrived the car was clean and on time More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Rusnak Volvo Cars responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Safe travels!

November 19, 2020

Nadeem was very helpful, his explanation what work was to be done was clear. I appreciated his help in showing me how to operate the ceiling curtain and sunroof. More

by james-bedell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Rusnak Volvo Cars responded

James, Your review made me smile. We love hearing that our employees, such as Na'eem, are going above and beyond for our customers and delivering reliable service. Until we see, you next we will be sure to keep up our timely services and courteousness.

November 19, 2020

Anthony is great. He is very professional and attentive. He also asked tech to help me with my new iPhone linked with the car. Thank you Anthony! Happy holidays. More

by Eyemzhao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 19, 2020 -

Rusnak Volvo Cars responded

Thank you so much for your wonderful review! Anthony will be happy to hear that you mentioned him. We appreciate your business!

November 19, 2020

Drove in without an appointment and Roman Garcia helped me out with my engine light & recall; I lefty happy and with a new service adviser. More

by CGPORTILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROMAN GARCIA
Nov 20, 2020 -

Rusnak Volvo Cars responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and with the help of Roman. We value your business and we look forward to any future visits!

November 18, 2020

I dropped my car off early morning and I was able to pick my car up at 4pm the same day. Easy process, and got everything done. Thank you for your help Rusnak Volvo team. More

by Pikachuuu99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Nov 18, 2020 -

Rusnak Volvo Cars responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

November 17, 2020

Dealer lost my appointment that was made with receptionist. However, service department came through and took my car in and fixed it promptly. Good job Roman Garcia! Great communication! Than More

by BRIANJUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Garcia
Nov 18, 2020 -

Rusnak Volvo Cars responded

Thank you for the feedback! We are happy to know that overall you had a good service experience with us and with the help of our team, especially Roman! We truly value your business!

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